The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
I recently contributed a chapter in the recently released book, AI Applications in Online Higher Education Administration: Strategies for Maximizing Returns and Improving Outcomes edited by Kathleen Ives, Marie Cini, and Ray Schroeder. This blog highlights key take-aways from my chapter. Higher education recruitment is undergoing one of the most significant transformations in decades. Traditional…
Technologists, economists, and visionaries are warning us that in the next three to 18 months, we are going to experience rapid and pervasive disruption of our professional lives, workplace models, and distribution of income. Professional positions requiring college degrees will be lost, remade into highly-productive, cost-efficient, hybrid human-AI models where human contributions and compensation will…
I asked Gemini 3 Thinking, ChatGPT 5.4 Thinking, and Sonnet 4.6 Extended to tell me what jobs in higher education are most vulnerable to replacement by Artificial Intelligence (AI) in the next five years. I also asked for recommendations for current and prospective employees in the field. First, let me share with you links to…
From Programs to Ecosystems: Reflections from Misericordia’s Workforce Symposium
Recently, I had the privilege of keynoting UPCEA member Misericordia University’s 2026 Workforce Symposium—an event that brought together institutional leaders, employers, and regional partners to wrestle with one of the most urgent questions facing higher education today: What does it mean to truly align with the workforce—not just in programs, but in purpose? First, deep…
Higher Education at a Crossroads: Leadership, Strategy, and Stewardship
Reflections from a Fireside Chat with President Jon Alger on March 18, 2026 There are moments in this fellowship year that feel distinctly formative—where the conversation you’re facilitating is also, quietly, shaping you. Last week’s fireside chat with American University President Jon Alger was one of those moments for me. As part of my ACE…
The 41 Million SCNC: Why Higher Ed’s Greatest Failure is the Refusal to Recognize Real Life
There has been much discussion about the more than 41 million US learners with “Some College No Credential” (SCNC) over the past several years. Despite a strategic focus by higher education institutions to re-enroll these learners, and with some success, the population has continued to grow. UPCEA hosted a strategic conversation with the Council for…
Public Comment Period Opens on Workforce Pell Implementation Rules (Due April 8) | Policy Matters (March 2026)
Major Updates Public Comment Period Opens on Workforce Pell Implementation Rules (Due April 8) The U.S. Department of Education has officially opened the public comment period on proposed regulations to implement Workforce Pell Grants, with comments due April 8, 2026. These grants offer a new federal financial aid pathway that will allow students to use…
Over the last three years, UPCEA engaged in an innovative partnership with the University of Wisconsin–Madison to enable the latter’s Distance Teaching and Learning (DT&L) conference to continue under UPCEA’s leadership. The partnership’s goals included making this valuable event for the distance learning community more sustainable and accessible to online practitioners focused on teaching and…
A Movement, Not Just a Community Convergence is emerging as the place where the credential innovation community for higher ed comes together. But more than a community, it’s a movement. Not a movement to make degrees less valuable, let alone obsolete. Rather, it’s a movement to complement degrees by meeting the needs of those for…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…
Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…