Putting AI into Action for Higher Education
UPCEA is the hands-on partner for leaders who need to translate AI from idea to implementation. We bring together practitioners, publish applied research on artificial intelligence in higher education, and deliver cohort-based learning so members can move from piloting AI tools to measurable results through strategic implementation. While postsecondary leaders gravitate to frameworks, innovators operationalize and pilot new initiatives, like AI.
This hub centralizes our primers, research briefs, training, and member spotlights on AI resources, with an emphasis on marketing and enrollment, learner support, credential innovation, and workforce alignment.
AI Primers & Insights
Short, actionable overviews to get your team aligned—plus starter resources from UPCEA.
Each topic includes a few UPCEA resources so your team can operationalize AI in your online and professional education departments. These AI resources for UPCEA members will grow over time as we add new guides, cases, and tools.
Implementing AI in our work - Enrollment, Student Success, Teaching
AI-Enabled Enrollment & Marketing
AI is rewriting discovery and conversion. Recent UPCEA research shows half of prospective students use AI-powered search weekly, so showing up in AI overviews (and the SEO that feeds them) determines visibility.
Student Success, Advising & Retention
AI is moving from content creation to tutoring and agentic systems, enabling responsive support and mastery-based progress—key for learner success.
Teaching & Learning Design
Generative and embodied AI are reshaping course design, assessment, and feedback loops across online and hybrid modalities.
Leading AI - Governance, Credentials, Institutional Strategy
Governance, Ethics & Operational Readiness
Responsible AI demands policy alignment, cross-functional coordination, and cultural readiness across marketing, enrollment, IT, data privacy, and academic units.
Credential Innovation, Program Design & Workforce Alignment
AI is accelerating employer demand, microcredentials, and stackable pathways—and reshaping learning mobility.
Institutional Strategy & Future-Proofing
AI influences revenue models, online enterprise strategy, and institutional resilience; leaders need a forward-looking view.
- UPCEA Senior Fellow Ray Schroeder's EduAI Advisor GPT
- New book: AI Applications in Online Higher Administration: Strategies for Maximizing Returns and Improving Outcomes
- Focus on the Future
What's Next + Engage More
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Insights on AI and the future of higher education from UPCEA Senior Fellow, Ray Schroeder.
For Whom the Bell (Curve) Tolls? Classes That Yield Too Many “A”s!
Much is being said about the impact of Artificial Intelligence (AI) in the hands of students resulting in “too many “A”s being granted! We are seeing colleges and universities across the country cracking down on “grade inflation.” It is my long-held belief that striving to have a near-equal number of “A”s and “F”s in a…
Leadership Vision of the COLO to Shape Higher Ed Future?
The Chief Online Learning Officers at colleges and universities are increasingly charting the future of teaching and learning. It was three decades ago that my career in higher education took a turn. I was promoted to full Professor and given the golden opportunity of my career to lead our campus in the use of the…
Is Your AI Ethical, Human-Centered, and Pro-Social?
Many of us utilize AI daily in our higher education work, yet we may not have assessed the ethical and human-centered nature of the tool we have selected and trained through our prompts. AI tools are no longer a relatively simple search engine that is driven by marketing metrics to help us conduct our research.…
Curated Artificial Intelligence in Higher Education News Posts
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- Generative AI use and misuse call for assessment reform in higher education - Igor Chirikov, Ivan Smirnov, and René F. Kizilcec, ScienceThe debate about the impact of generative artificial intelligence (GenAI) on higher education is polarized. Some portray GenAI as normalizing cheating at scale (1), whereas others argue that misconduct patterns have changed little (2). These competing narratives underscore the need for reliable data on where GenAI use is concentrated and where misuse is most likely. […]
- The largest study of AI use by undergrads is in, revealing disparities in access — and in cheating - Maya L. Kapoor, Berkeley NewsThe study, conducted in the spring of 2024, used data collected by Berkeley’s Student Experience in the Research University (SERU) Consortium, a group of research universities that collaborate on surveying students to improve higher education. About two-thirds of respondents said they used GenAI, and almost 40% used it monthly or even more frequently. What’s more, […]
- How Golden Gate’s big AI bet will energize fundamental changes - Alcino Donadel, University BusinessAt the height of California’s gold rush, a YMCA night school was founded to train students in gold assaying and assist Chinese immigrants with learning English. It marks the humble beginnings of Golden Gate University—and an enduring tale that inspires President Brent White to capitalize on a new national phenomenon.Golden Gate made three major announcements […]
- College students are booing commencement speakers celebrating AI, but the wave of hate hasn’t stopped them from using it to cheat on their exams - Sasha Rogelberg, FortuneOn one hand, they’ve made their ire toward the technology clear: Former Google CEO Eric Schmidt was met with hisses during his commencement remarks at the University of Arizona’s graduation ceremony on Sunday when he invoked the inevitability of a future with artificial intelligence. “The question is not whether AI will shape the world. It […]
- Should AI Nudge You or Tell You What to Do? - Stefanos Poulidis, Haosen Ge, Hamsa Bastani, and Osbert Bastani, Knowledge at WhartonIn general, AI guidance can fall into one of two categories: attention signals and action signals. Attention signals flag decisions that are important without offering a recommendation: “This is a critical decision: pay close attention.” Action signals go further and prescribe a specific action: “Here’s what you should do.” But which type of signal actually […]