For many online and professional continuing education units, the primary barrier to adopting artificial intelligence is not access to tools, it is uncertainty about where to begin and how to proceed without disrupting daily operations. Leaders are often balancing innovation with stability, making it difficult to introduce new approaches without clear structure. A focused, time-bound strategy can reduce that ambiguity. A 90-day adoption…
The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
Many of us utilize AI daily in our higher education work, yet we may not have assessed the ethical and human-centered nature of the tool we have selected and trained through our prompts. AI tools are no longer a relatively simple search engine that is driven by marketing metrics to help us conduct our research.…
The spring semester is coming to a close with the normal host of routines. Yet, beneath those routines, something is unfolding in the labor market that will greet your new graduates who will face an incrementally tighter job market. I asked Claude Sonnet 4.6 Extended Thinking to research the tasks relevant to preparing our new…
New Research Highlights a Disconnect Between University Retention Strategies and Adult Learner Priorities
National study from Collegis Education and UPCEA highlights opportunity for institutions to strengthen student persistence through better alignment of strategy, systems, and support WASHINGTON, D.C. and CHICAGO, IL – February 4, 2026 — As adult learners account for a growing share of higher education enrollment, colleges and universities face increasing pressure to sustain persistence in…
Institutional Adoption of Microcredentials Plateaus as Workforce Focus Accelerates, New Study Finds
New study from UPCEA, The EvoLLLution, and Modern Campus highlights the growing importance of strategic alignment to sustain credential innovation TORONTO and WASHINGTON, D.C., February 3, 2026 — Higher education leaders continue to recognize the value of microcredentials for workforce development and professional advancement, but institutional adoption and perceived fiscal impact have stalled, according to…
Consensus Achieved on New Accountability Metrics at AHEAD Negotiated Rulemaking | Policy Matters (January 2026)
Major Updates Education Department AHEAD Negotiated Rulemaking Wraps Up; Consensus Achieved on New Accountability Metrics The Department of Education’s AHEAD negotiated rulemaking committee has now wrapped its winter work with consensus language on the program accountability portion, following the committee’s earlier consensus on Workforce Pell regulatory text. Now that consensus has been reached, ED is…
Workforce Pell Is Here and Data Readiness Is the Real Test for Credential Innovation
The expansion of Pell Grant eligibility to short-term, non-degree programs—commonly known as Workforce Pell—has become a defining moment for credential innovation. In a strategic conversation hosted by UPCEA in December 2025, higher education leaders made one thing clear: access to Workforce Pell is not primarily a policy challenge. It is a data challenge. As institutions…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Some conferences feel long. This one flew by. And still, I kept thinking I wish I could have attended even more sessions. Over the past few days at the UPCEA Annual Conference, a few very clear themes kept coming back. Not just in presentations, but in conversations with people across institutions. Yes, AI is still very much…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…