The current environment for online higher education is defined by what the 2026 Landscape of Higher Education Report calls a decade of “structural change,” making the job of a Chief Online Learning Officer (COLO) complex and intensely stressful. COLOs are not operating in a vacuum; they must manage a landscape of operational complexity. The Benchmarking…
Artificial intelligence is rapidly reshaping work across society, and higher education institutions are no exception. Traditionally, discussions around AI in the academy have focused on student-facing issues such as academic integrity and personalized learning. Today’s higher education leaders are called to lead institutional transformation shaped by AI. A new research study from EDUCAUSE conducted in partnership with AIR, NACUBO,…
Information and knowledge are growing at an accelerating rate. As we usher graduates out of college, much of their knowledge is useless, already out of date. On Medium, Futurist Jim Carroll writes “In 1900, knowledge doubled approximately every 100 years. By 1945, this rate accelerated to every 25 years, and by 1982, it was every…
When I make presentations about AI, I am most often asked, “What can I do now to ensure that AI doesn’t take my job?” And, that’s a challenge to answer. We do not know just how, and how quickly, AI will roll out. However, a Gallup Poll released last week showed nearly one-quarter of American…
UPCEA Announces Release of New Secret Shopper Benchmarking Study at UPCEA MEMS 2025
Findings unveiled during the conference’s closing keynote reveal major gaps and opportunities in enrollment responsiveness. WASHINGTON and BOSTON (Dec. 4, 2025) – UPCEA, the online and professional education association, today announced the release of its newest research report, Enrollment Process Review: Secret Shopper Analysis, during the closing session at the 2025 UPCEA Marketing, Enrollment Management,…
Reflecting on the 2025 UPCEA CCI Convening: Designing Intentional, Learner-Centric Pathways
At the inaugural UPCEA Council for Credential Innovation (CCI) Convening, leaders from across UPCEA member institutions came together to explore what it means to build truly learner-centric, intentional credential ecosystems—ones that align with institutional mission, ensure financial sustainability, and elevate the student experience. Hosted as the first in-person gathering of CCI representatives, the event served…
Federal Grant Opportunities: Funding for Workforce Pell Programs and AI | Policy Matters (November 2025)
Major Updates Federal Grant Opportunities: Funding for Workforce Pell Programs and AI (Applications Due December 3) The Department of Education has launched a rapid grant competition under the Fund for the Improvement of Postsecondary Education (FIPSE–Special Projects), with applications due December 3, 2025. The program is designed in part to help institutions build or scale…
Constructing the Future: Why Credential Innovation Needs Bold Leadership
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Community colleges play a vital role in helping learners access affordable education and career-ready training. Students can earn credentials that lead to meaningful jobs quickly, especially in healthcare. Yet for many, financial stress and unmet basic needs make it difficult to enroll or stay enrolled. These barriers often weigh heaviest on part-time, nontraditional, first-generation, and low-income…
The student journey has changed — and expectations are rising. Students today are moving faster, arriving more informed, and expecting experiences that feel responsive and personalized. Research behaviors are shifting, and AI is increasingly shaping how prospective students discover and evaluate programs. The path to enrollment is becoming more complex and more personalized, and students…