During arms-control talks in the 1980s Ronald Reagan made “trust, but verify” one of the most quoted phrases of the era. Four decades later, prospective online and continuing education students appear to have quietly borrowed it back and pointed it directly at their search bar. Trust, but click. That is the story of AI Search…
Artificial intelligence has become part of higher education’s operating environment. New capabilities, applications, and predictions emerge almost daily. Staying informed is important, but awareness alone is not leadership. Leaders must determine what these developments mean for their institutions, their people, and the learners they serve. Leadership Conversations in the Age of AI begins an ongoing…
After nearly four long years of evolving and often conflicting policies since ChatGPT officially emerged, high profile public school districts have decided they now need a moratorium on use of AI to provide even more time to consider policies and practices. Readers of this column know that I generally constrain topics to higher education, however,…
If ever there was a most important era in which we must emphasize discourse with our students, it is today. We are in the midst of major changes in our culture and society as a whole. I have had a long tenure of teaching in higher education, beginning in 1972 at the instructor level at…
National Coalition Launched to Accelerate Adoption of Learning and Employment Records (LERs) in Post-Secondary Education
A coalition of national associations that represent stakeholders on college campuses have come together to address a common challenge post-secondary institutions face in adapting learning and preparing learners for employment: slow adoption of digital credentials. Too many institutions are not yet poised to respond to the increasing demand for micro-credentials, badges, and other digital credentials…
Generative AI Update for 2024 (The European Business Review)
Read Ray Schroeder and Katherine Kerpan’s perspective on where artificial intelligence is going in 2024. While the first full year of operation of ChatGPT, 2023, gave a foretaste of the enormous impact that AI is going to have on us all, 2024 shows every sign of boggling the mind even more. Here are some things…
How to Measure the Impact of Your Leadership Development Programs
No matter the size of your school or educational institution, it’s no secret that strong leadership is crucial to long-term success. Implementing leadership development programs is among the most effective ways to train aspiring educational leaders and ensure their goals and mission are aligned with that of the institution. At the same time, it’s not always simple…
Benefits of Becoming a UPCEA Member
UPCEA, the online and professional education association, works to support its members by offering professional development, networking, and mentorship opportunities. As a collaborative and entrepreneurial community, we are proud of the fact that our members are thought leaders in the higher education administration field who continuously strive to improve educational access and outcomes for all students. Why UPCEA? The…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
As a student affairs professional, I’ve spent much of my career helping students connect what they’re learning to where it might take them. Along the way, students have taught me something: they are more open to unexpected career possibilities than we sometimes give them credit for. When I introduced students to professions or credentials they had…
At UPCEA SOLAR 2026, OES Learning Solutions joined Stevie Rocco of Penn State University for a session that asked an important question about how we should be thinking about inclusivity in higher education: What changes when accessibility is treated not simply as a compliance requirement, but as a catalyst for better learning? For PSU, said…