The higher education landscape is arguably the toughest it has been in a generation, marked by economic instability, demographic decline, and the constant imperative for greater efficiency. The 2026 Landscape of Higher Education Report confirms this volatile reality: beginning in 2026, many institutions will face a sustained decline in traditional-aged undergraduates. Enrollment growth is now…
There’s a moment from my college days I remember more clearly than any midterm I ever took. I had stepped away from my bachelor’s degree at Penn State because I wanted to live a little. I’d grown up in the same town that I went to college and I just needed an extended reprieve, something…
As we look at Artificial Intelligence in teaching and learning, we must look beyond facts, figures and formulas to ensure that the skill of perceiving and managing feelings, emotions and personalization are engaged in the process. Looking back on my lifelong history of learning experiences, the ones that I would rank as most effective and…
Agentic AI is no longer merely an interactive tool we talk to; it is a colleague that acts for us. In a very active and highly competitive environment, AI has grown at breakneck speed. As with so many technologies, business and industry have moved far faster than academe to embrace the cost savings, capability expanding…
How Education Leaders Think Generative AI Will Impact Classroom Learning (CB&A)
With the recent launch of ChatGPT, generative artificial intelligence entered the chat (pun intended) in a big way, and commentators immediately expressed concern about plagiarism and other forms of cheating in the classroom. Since those early days, the conversation about how these new generative AI tools will disrupt classroom teaching and learning has broadened. Bigger…
ED to Delay and Clarify Third-Party Servicer Guidance | Policy Matters (April 2023)
Major Updates ED Announces Intent to Rework Third-Party Servicer Guidance, Clarify Scope, Remove International Ban and Delay Deadline In a blog post the Undersecretary of Postsecondary Education, James Kvaal, provided updates on the recent Third-Party Servicer guidance. While they are still reviewing the more than 1,000 public comments, Undersecretary Kvaal writes the Department will update…
The UPCEA Community: Advancing Online and Professional Education
The UPCEA community is a lot of things – innovative and collaborative, fearless and forward-looking. It’s a community of colleagues who share innovative solutions to vexing challenges. A community of entrepreneurs, working together to expand the frontiers of learning. It’s a community made up of all of us. This community is part of a great…
US Department of Education Announces Hearings on Higher Education Rulemaking; Secret Shopping of Institutions | Policy Matters (March 2023)
Major Updates Deadline March 30: Public Comment on Third Party Servicers – Institutional Members Encouraged to Weigh In The Department has updated Third-Party Servicer guidance to clarify when a servicer is considered as such, and would be privy to additional data and regulation with compliance for federal rules and regulations. The definitions have been…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
The student journey has changed — and expectations are rising. Students today are moving faster, arriving more informed, and expecting experiences that feel responsive and personalized. Research behaviors are shifting, and AI is increasingly shaping how prospective students discover and evaluate programs. The path to enrollment is becoming more complex and more personalized, and students…
Introduction Higher education is at a crossroads, marked by declining public trust, diminishing enrollments, substantial budget cuts, and increased scrutiny on post-college outcomes. Recent research from UPCEA underscores growing skepticism about the value of traditional degrees, driving institutions and learners alike to explore innovative educational pathways and revenue models (UPCEA, 2025). To address these challenges…