During arms-control talks in the 1980s Ronald Reagan made “trust, but verify” one of the most quoted phrases of the era. Four decades later, prospective online and continuing education students appear to have quietly borrowed it back and pointed it directly at their search bar. Trust, but click. That is the story of AI Search…
Artificial intelligence has become part of higher education’s operating environment. New capabilities, applications, and predictions emerge almost daily. Staying informed is important, but awareness alone is not leadership. Leaders must determine what these developments mean for their institutions, their people, and the learners they serve. Leadership Conversations in the Age of AI begins an ongoing…
After nearly four long years of evolving and often conflicting policies since ChatGPT officially emerged, high profile public school districts have decided they now need a moratorium on use of AI to provide even more time to consider policies and practices. Readers of this column know that I generally constrain topics to higher education, however,…
If ever there was a most important era in which we must emphasize discourse with our students, it is today. We are in the midst of major changes in our culture and society as a whole. I have had a long tenure of teaching in higher education, beginning in 1972 at the instructor level at…
Seeking Tech Antidotes for Enrollment Cliff (Inside Higher Ed)
A looming enrollment cliff—expected to bring a massive dip in traditional-aged students—cast a shadow over conversations at the annual UPCEA conference last week. But many attendees at the online education–focused event in Boston sought to brighten the mood with solutions and tactics that included embracing artificial intelligence and pursuing personalized learning bolstered by microcredentials. “We’re…
Neg Reg on State Authorization, Distance Ed, Accreditation and Other Topics Fails to Reach Consensus, ED to Write Significant Changes | Policy Matters (March 2024)
Major Updates Negotiated Rulemaking Does Not Reach Consensus on Distance Education, State Authorization, Accreditation, and Other Topics The recent session of negotiated rulemaking at the Department of Education on Program Integrity and Institutional Quality concluded without reaching a consensus on several pivotal Issue Papers. The discussions were marred by considerable disagreement on key topics such…
Online Continuing Ed Programs See Improved Staffing but Problems Remain (Inside Higher Ed)
Online continuing education programs saw improved staffing and increased support from institutional leadership in the last year, but still face many challenges, according to a new report released Tuesday. The “State of Continuing Education 2024” from UPCEA, the organization previously known as the University Professional and Continuing Education Association, found that 45 percent of respondents said they have…
UPCEA Brand Evolution in an Era of Change
The pandemic upheaval forced rapid adaptation across campuses, accelerating the digital transformation that had been underway for decades. Online and professional education is at the forefront of this transformation, addressing strategic questions about business models and learner needs. In this ever-evolving landscape of higher education, adaptation isn’t just an option; it’s a necessity. UPCEA recognized…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
As a student affairs professional, I’ve spent much of my career helping students connect what they’re learning to where it might take them. Along the way, students have taught me something: they are more open to unexpected career possibilities than we sometimes give them credit for. When I introduced students to professions or credentials they had…
At UPCEA SOLAR 2026, OES Learning Solutions joined Stevie Rocco of Penn State University for a session that asked an important question about how we should be thinking about inclusivity in higher education: What changes when accessibility is treated not simply as a compliance requirement, but as a catalyst for better learning? For PSU, said…