The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
I recently contributed a chapter in the recently released book, AI Applications in Online Higher Education Administration: Strategies for Maximizing Returns and Improving Outcomes edited by Kathleen Ives, Marie Cini, and Ray Schroeder. This blog highlights key take-aways from my chapter. Higher education recruitment is undergoing one of the most significant transformations in decades. Traditional…
The spring semester is coming to a close with the normal host of routines. Yet, beneath those routines, something is unfolding in the labor market that will greet your new graduates who will face an incrementally tighter job market. I asked Claude Sonnet 4.6 Extended Thinking to research the tasks relevant to preparing our new…
Technologists, economists, and visionaries are warning us that in the next three to 18 months, we are going to experience rapid and pervasive disruption of our professional lives, workplace models, and distribution of income. Professional positions requiring college degrees will be lost, remade into highly-productive, cost-efficient, hybrid human-AI models where human contributions and compensation will…
Report: Microcredentials Not a Strategic Priority for Many Colleges (Inside Higher Ed)
While the majority of colleges focused on online, professional and continuing education have embraced alternative credentials, a significant number of those institutions haven’t made them a strategic priority. That’s one of the key takeaways from a new study released Monday by UPCEA, the online and professional education association. “While a lot of institutions want this, they…
New Research: UPCEA Reveals Key Findings on Alternative Credentials
UPCEA shares business and program model insights in grant-funded study WASHINGTON (January 8, 2024) – UPCEA, the online and professional education association, is proud to share findings and takeaways from a new research study, Alternative Credentials: Business and Program Models. The research, supported by a grant from Walmart, is part of UPCEA’s “Building Capacity, Expanding…
Bipartisan Bills on Workforce Pell and WIOA Retooling Introduced in US House of Representatives | Policy Matters (December 2023)
Major Updates Bipartisan Bills on Workforce Pell and WIOA Retooling Introduced in US House of Representatives A bipartisan group of the U.S. House of Representatives has released the Bipartisan Workforce Pell Act, a bill to expand eligibility of Pell Grants for shorter-term programs; and separately, A Stronger Workforce for America Act, a bill making significant…
UPCEA Welcomes New Board and Committee Members
WASHINGTON, December 7, 2023 – UPCEA, the online and professional education association, is pleased to announce the election of new officers and new directors to serve on the UPCEA Board of Directors. Elected in November, these individuals will assume their roles at the conclusion of the 2024 UPCEA Annual Conference in Boston, Massachusetts on March…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…
Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…

