We are emerging from the pandemic and the higher education landscape is daunting. The battle for funding and student loan debt relief is tied up in the court system. New statements have been released from the Department of Education regarding bundled services and third-party providers. Politics are at play regarding college systems in Florida and…
By Jim Fong, UPCEA’s Chief Research Officer, and Bruce Etter, UPCEA’s Senior Director of Research and Consulting When hikers are faced with an obstacle like a cliff, they have several options. One is to go around it but with some mixture of uncertainty and consequences, such as lost time or having to use additional resources.…
I asked Gemini 3 Thinking, ChatGPT 5.4 Thinking, and Sonnet 4.6 Extended to tell me what jobs in higher education are most vulnerable to replacement by Artificial Intelligence (AI) in the next five years. I also asked for recommendations for current and prospective employees in the field. First, let me share with you links to…
Today as I publish the several curated reading lists I maintain, it strikes me that we are approaching the integration of Artificial Intelligence (AI) into our universities in a piecemeal rather than a comprehensive fashion. It seems that most universities began taking up the topic in a transactional way following the release of ChatGPT ‘s…
Public Comment Period Opens on Workforce Pell Implementation Rules (Due April 8) | Policy Matters (March 2026)
Major Updates Public Comment Period Opens on Workforce Pell Implementation Rules (Due April 8) The U.S. Department of Education has officially opened the public comment period on proposed regulations to implement Workforce Pell Grants, with comments due April 8, 2026. These grants offer a new federal financial aid pathway that will allow students to use…
Leading Change in a Time of Financial Pressure: Insights from UPCEA Senior Leaders
In March 2026, UPCEA convened senior leaders from across higher education for a timely conversation about how institutions are navigating one of the most challenging periods the sector has faced in decades. Hosted in partnership with the UPCEA Council for Chief Online Learning Officers and the UPCEA Council for Credential Innovation, the 2026 Senior Leader…
New Book Explores How Artificial Intelligence Is Transforming Online Higher Education Administration
Release offers practical strategies for ethical, student-centered AI integration WASHINGTON, DC — March 11, 2026 — Artificial intelligence is rapidly reshaping higher education, particularly in online and professional continuing education. A new book published by Routledge in association with UPCEA, the online and professional education association, examines how institutions can thoughtfully integrate AI into administrative…
Honoring the Life and Legacy of Dr. Gary W. Matkin
UPCEA joins colleagues, friends, and the broader higher education community in mourning the passing of Dr. Gary W. Matkin, a distinguished leader in online and professional continuing education whose nearly five decades of service shaped institutions, expanded access, and advanced innovation across the globe. Dr. Matkin began his career with the University of California, Berkeley…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…
Community colleges play a vital role in helping learners access affordable education and career-ready training. Students can earn credentials that lead to meaningful jobs quickly, especially in healthcare. Yet for many, financial stress and unmet basic needs make it difficult to enroll or stay enrolled. These barriers often weigh heaviest on part-time, nontraditional, first-generation, and low-income…