Enrollment management plays a pivotal role in the success of any online and professional continuing education units through impact on revenue generation, learner engagement, and program sustainability. AI-driven business process automation (BPA) offers transformative solutions to streamline enrollment workflows, enhance recruitment strategies, and improve the overall student experience through allowing staff to focus on human…
Higher education is facing a real challenge—and yes, I said challenge. (Because let’s face it, we really do love a good “opportunity” in higher ed, don’t we?) With over 41 million people in the U.S. who’ve started college and left without a degree, there exists a massive group of learners who are unfinished, yet far…
What happens when the exponential growth graph of a technology approaches the point at which it “begins to go vertical?” That is just where we are in the implementation of agentic Artificial Intelligence (AI). Since the release of ChatGPT 3.5 just four years ago this month, we have experienced a steady-to-ever increasing rate of improvement…
Clearly, many aspects of everyday living have begun to change in the emerging, evolving “Age of AI.” Higher education must acknowledge and adapt to those changes and anticipate the ones yet to come. Some faculty members fail to recognize that the world has changed and we must respond to those changes in how and what…
How Institutions Build Strong Noncredit and Professional Education Portfolios
Noncredit and professional education has moved from the margins of the institution to the center of enrollment and workforce strategy. As traditional pipelines tighten and adult learners look for faster, skills-focused options, colleges and universities are rethinking what they offer beyond the degree. Yet a scattered collection of one-off courses often do not deliver lasting…
UPCEA Announces Indiana State University as 2026 Jim Fong Grant Recipient
WASHINGTON, D.C., November 10, 2026 — UPCEA is pleased to announce that the 2026 Jim Fong Grant for Advancing Online and Professional Education has been awarded to Indiana State University. Indiana State’s project will use a landscape survey and regional data analysis to find where the university is best positioned to build stackable, non-credit-to-credit credential…
ED Issues Workforce Pell FAQs; Courts Continue Changing Professional Degree List | Policy Matters (October 2026)
Major Updates U.S. Department of Education Provides Workforce Pell Grant FAQs The U.S. Department of Education has released FAQs on Workforce Pell Grants for short-term programs. The guidance covers items like the baseline eligibility standards: programs be at least 8 but fewer than 15 weeks or 150 to 599 clock hours and operational for a…
UPCEA CEO Robert J. Hansen to Retire in 2027; Board to Launch National Search for Successor
Hansen will leave an organization that has nearly quadrupled its annual revenue and become the leading association for online and professional education WASHINGTON, October 21, 2026 – The UPCEA Board of Directors today announced that Dr. Robert J. Hansen, who has led UPCEA, the online and professional education association, for more than 16 years, will…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
A learner who values independence may find an automated response convenient and sufficient. Another, facing the same question, may need guidance to understand the implications for their circumstances. Both expect the institution to help them move forward, but what that requires can look quite different. Boundless Learning’s 2026 online learner segmentation research, conducted with Hanover…
Over 80% of instructional designers reported using AI in 2025, and it’s safe to assume that number has grown this year. (At Six Red Marbles, all our designers use AI daily.) They’re using AI for everything from proposing guidelines for content development to formatting documents and creating visuals. At colleges and universities, instructional designers are…