Across higher education, the conversation about artificial intelligence has moved rapidly from curiosity to consequence. Institutions are no longer asking only whether AI will affect their work; they are asking how to lead through that change responsibly, strategically, and in ways that advance mission. That shift is at the center of UPCEA’s AI Study Groups,…
As leaders in online and professional continuing education, we often find ourselves at the intersection of hope and pragmatism. We see the transformative power of a postsecondary credential for an adult balancing career and family. Yet, we also hear a recurring, disheartening refrain from prospective students: “I simply can’t afford it.” There’s a persistent myth…
Much is being said about the impact of Artificial Intelligence (AI) in the hands of students resulting in “too many “A”s being granted! We are seeing colleges and universities across the country cracking down on “grade inflation.” It is my long-held belief that striving to have a near-equal number of “A”s and “F”s in a…
The Chief Online Learning Officers at colleges and universities are increasingly charting the future of teaching and learning. It was three decades ago that my career in higher education took a turn. I was promoted to full Professor and given the golden opportunity of my career to lead our campus in the use of the…
Negotiated Rulemaking Kicks Off | Policy Matters (June 2021)
Major Updates Negotiated Rulemaking Kicks Off “Commenters at the public hearing addressed topics related to federal student aid, including Public Service Loan Forgiveness, widespread debt cancellation and the responsibility of for-profit institutions. The Department of Education began its negotiated rule-making process Monday (June 21) by holding the first of three days of public hearings, with…
The Benefits of Higher-Order Multiple-Choice Tests (Inside Higher Ed)
In an excellent column, Ray Schroeder, senior fellow for the Association of Leaders in Online and Professional Education, laments the tendency for many instructors to rely on text-specific test banks as source material for student assessment. Not only are these inquiries susceptible to cheating, he says, they assess lower-order, nonlocalized and therefore less relevant knowledge like…
UPCEA Announces New Leadership and Name for Chief Online Learning Officer Group
Council for Chief Online Learning Officers (C-COLO) is the body for senior leaders charged with driving online strategy at the unit or campus level WASHINGTON, D.C. (June 23, 2021) — UPCEA, the association for college and university leaders in professional, continuing, and online education, announced today that its body for chief online learning officers is…
Could a quantum leap someday aid ethical AI? (Pew Research Center)
As they considered the potential evolution of ethical AI design, the people responding to this canvassing were given the opportunity to speculate as to whether quantum computing (QC), which is still in its early days of development, might somehow be employed in the future in support of the development of ethical AI systems. […] Ray Schroeder, associate vice…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Your next prospective student has already formed an impression of your program. They just haven’t visited your website yet. Half of prospective students now use AI tools at least weekly. 79% read Google’s AI Overviews. Before a student fills out an RFI form, an AI tool has likely already answered their questions about your program,…
The conversation in higher education around AI has shifted. A few years ago, faculty and administrators were asking whether AI belonged on campus at all. Today, most leaders have moved past that question. Students are using AI tools, regardless of whether institutions sanction them. Employers are already factoring AI fluency into how they evaluate graduates….

