Will artificial intelligence close the student success gap or widen it into a permanent caste system? That is the question higher education leaders should be asking as AI advising tools move from pilot to procurement. The temptation is to treat AI as a cost-savings lever: deploy a chatbot, deflect the tickets, claim a productivity win.…
Each spring, campuses quietly rehearse a familiar transition. The cadence shifts. Energy returns. Commencement ceremonies are scheduled, and multiple beautification processes are underway, from reenergized flower beds to window washing and clean walkways. What was dormant begins to move again. In higher education, this seasonal rhythm offers more than symbolism. It provides a useful leadership lens for…
Much is being said about the impact of Artificial Intelligence (AI) in the hands of students resulting in “too many “A”s being granted! We are seeing colleges and universities across the country cracking down on “grade inflation.” It is my long-held belief that striving to have a near-equal number of “A”s and “F”s in a…
The Chief Online Learning Officers at colleges and universities are increasingly charting the future of teaching and learning. It was three decades ago that my career in higher education took a turn. I was promoted to full Professor and given the golden opportunity of my career to lead our campus in the use of the…
Falling Gracefully Into Fall Semester
August is fast-approaching. We look in the rearview and wonder, “Where did summer go?”. We start bringing ourselves to terms with the reality that the lofty project list we created at the start of summer is going to end the season with some (and maybe many) boxes left unchecked. This transitionary time from summer to…
92% of Higher Education Leaders Say Microcredentials Support Institutional Competitiveness
New study from UPCEA and Modern Campus highlights the opportunity for colleges and universities to improve enrollments and student workforce readiness TORONTO and WASHINGTON, D.C., July 20, 2021 — Higher education leaders across North America are citing the value of alternative and microcredentials to support competitiveness and enrollment growth, according to a survey conducted by…
Negotiated Rulemaking Kicks Off | Policy Matters (June 2021)
Major Updates Negotiated Rulemaking Kicks Off “Commenters at the public hearing addressed topics related to federal student aid, including Public Service Loan Forgiveness, widespread debt cancellation and the responsibility of for-profit institutions. The Department of Education began its negotiated rule-making process Monday (June 21) by holding the first of three days of public hearings, with…
The Benefits of Higher-Order Multiple-Choice Tests (Inside Higher Ed)
In an excellent column, Ray Schroeder, senior fellow for the Association of Leaders in Online and Professional Education, laments the tendency for many instructors to rely on text-specific test banks as source material for student assessment. Not only are these inquiries susceptible to cheating, he says, they assess lower-order, nonlocalized and therefore less relevant knowledge like…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
The conversation in higher education around AI has shifted. A few years ago, faculty and administrators were asking whether AI belonged on campus at all. Today, most leaders have moved past that question. Students are using AI tools, regardless of whether institutions sanction them. Employers are already factoring AI fluency into how they evaluate graduates….
“Higher ed doesn’t have a strategy problem. It has an execution problem,” says Jim Lummus, Executive Vice President at University Solutions. For Jim, that tension sits at the heart of almost every challenge facing universities today. “Universities can identify the problem. They can plan for it. But getting things done is so challenging,” he says….

