For many online and professional continuing education units, the primary barrier to adopting artificial intelligence is not access to tools, it is uncertainty about where to begin and how to proceed without disrupting daily operations. Leaders are often balancing innovation with stability, making it difficult to introduce new approaches without clear structure. A focused, time-bound strategy can reduce that ambiguity. A 90-day adoption…
The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
Many of us utilize AI daily in our higher education work, yet we may not have assessed the ethical and human-centered nature of the tool we have selected and trained through our prompts. AI tools are no longer a relatively simple search engine that is driven by marketing metrics to help us conduct our research.…
The spring semester is coming to a close with the normal host of routines. Yet, beneath those routines, something is unfolding in the labor market that will greet your new graduates who will face an incrementally tighter job market. I asked Claude Sonnet 4.6 Extended Thinking to research the tasks relevant to preparing our new…
Bipartisan Bills on Workforce Pell and WIOA Retooling Introduced in US House of Representatives | Policy Matters (December 2023)
Major Updates Bipartisan Bills on Workforce Pell and WIOA Retooling Introduced in US House of Representatives A bipartisan group of the U.S. House of Representatives has released the Bipartisan Workforce Pell Act, a bill to expand eligibility of Pell Grants for shorter-term programs; and separately, A Stronger Workforce for America Act, a bill making significant…
UPCEA Welcomes New Board and Committee Members
WASHINGTON, December 7, 2023 – UPCEA, the online and professional education association, is pleased to announce the election of new officers and new directors to serve on the UPCEA Board of Directors. Elected in November, these individuals will assume their roles at the conclusion of the 2024 UPCEA Annual Conference in Boston, Massachusetts on March…
UPCEA Releases 2024 Predictions for Online & Professional Education
The maturation of online learning, the explosion of AI, the continuing declines in enrollment, and the rise in the importance of ROI, for students and institutions – these are among the converging factors that are shaking up the status quo in higher education. In this environment, online and professional continuing education is poised to play…
UPCEA Unveils Top Predictions for Online and Professional Education in 2024
UPCEA’s experts explore the explosion of AI, maturation of online learning, enrollment declines and other factors impacting the future of higher ed. WASHINGTON, D.C. (Dec. 4, 2023) – UPCEA, the online and professional education association, today released its Predictions 2024: Insights for Online and Professional Education. In this report, UPCEA’s experts provide insights that bring…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Some conferences feel long. This one flew by. And still, I kept thinking I wish I could have attended even more sessions. Over the past few days at the UPCEA Annual Conference, a few very clear themes kept coming back. Not just in presentations, but in conversations with people across institutions. Yes, AI is still very much…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…