For many online and professional continuing education units, the primary barrier to adopting artificial intelligence is not access to tools, it is uncertainty about where to begin and how to proceed without disrupting daily operations. Leaders are often balancing innovation with stability, making it difficult to introduce new approaches without clear structure. A focused, time-bound strategy can reduce that ambiguity. A 90-day adoption…
The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
Many of us utilize AI daily in our higher education work, yet we may not have assessed the ethical and human-centered nature of the tool we have selected and trained through our prompts. AI tools are no longer a relatively simple search engine that is driven by marketing metrics to help us conduct our research.…
The spring semester is coming to a close with the normal host of routines. Yet, beneath those routines, something is unfolding in the labor market that will greet your new graduates who will face an incrementally tighter job market. I asked Claude Sonnet 4.6 Extended Thinking to research the tasks relevant to preparing our new…
The Commons: Ending Knowledge Discrimination
As the continuing and online education community knows all too well, in American higher education, where you learn something is more important than how well you know and can apply it. The average adult spends over 700 hours a year engaged in purposeful learning outside of the formal college curriculum. And the knowledge, skills, and…
In Memoriam: Alexander N. Charters
Alexander N. Charters (1916-2018) died in August 2018. Dr. Charters was an internationally-recognized American expert in the field of adult and continuing education. Dr. Charters was born in Verdant Valley, Alberta, Canada in 1916. He earned a B.A. in history and English from the University of British Colombia in 1938, and a Ph.D. in adult…
UPCEA Announces Partnership with Drexel University Online
Partnership is in Support of Initiative Dedicated to Advances in Online Education, Virtually Inspired WASHINGTON, D.C. (August 15, 2018) — UPCEA today announced a new partnership with Drexel University Online (DUO) to provide the association’s community with access to DUO’s ‘Virtually Inspired’ website. Virtually Inspired features a series of high-quality videos illuminating how educators worldwide…
Education Department Announces Substantial Rule-Making Session
The Department of Education has announced a negotiated rulemaking committee to prepare regulations for a wide-range of issues pertinent to UPCEA member institutions. The extremely wide range of topics to be discussed include, but is not limited to: State authorization Regular and substantive interaction Definition of “credit hour” Discussion of EQUIP-style programmatic delivery by third-party…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Some conferences feel long. This one flew by. And still, I kept thinking I wish I could have attended even more sessions. Over the past few days at the UPCEA Annual Conference, a few very clear themes kept coming back. Not just in presentations, but in conversations with people across institutions. Yes, AI is still very much…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…