Artificial intelligence is becoming part of the everyday work of higher education. From enrollment management and student services to academic administration and continuing and professional education, AI is creating opportunities to rethink how work is accomplished. Much of the discussion has focused on what AI can do. For institutional leaders, however, a more important question…
There are many assumptions about AI use across generations. Gen Z readily embraces artificial intelligence. Millennials are integrating it into their work. Gen X is more cautious and pragmatic. Baby Boomers are reluctant adopters. Is it really that simple? Perhaps not. Generational differences in AI use appear to be real. What those differences mean is…
In a remarkable period of intense development of powerful Artificial Intelligence (AI) capabilities, leaders in the industry have called for a modest level of oversight to ensure safety and provide protections against misuse and abuse of the power of AI. Late last month, President Trump announced the formation of a “Superintelligence Force” to oversee AI…
I am an advocate for AI and the vast possibilities for advancement it can bring across the world. Yet, these advancements must not be rushed lest we risk unintended consequences. In this high-tech, high-competition environment in the AI field, we are seeing new versions of models rolled out by the frontier companies (OpenAI, Google and…
UPCEA PCO Blog Reaches 1 Million Views!
The Professional, Continuing, and Online Education Update blog, curated by Ray Schroeder, recently surpassed 1,000,000 views! The blog has featured daily updates of news, research and trends important to professionals in online and continuing education since December 28, 2010. Every day, Schroeder reviews more than 150 articles, research reports, news releases and other information sources…
UPCEA and Columbia University School of Professional Studies Convene Business and Academic Leaders for the Forum on the Future of Work
Inaugural Forum on the Future of Work: Day 1 On June 21 and 22, UPCEA and the Columbia University School of Professional Studies (SPS) hosted the Inaugural Forum on the Future of Work. The Forum brought together academics and industry leaders to discuss the changing leadership landscape, new ways to nurture employee talent, and the…
Policy Matters | Public Comment on Regulations Due July 12
Major Updates The U.S. Department of Education has released Proposed Regulations for Public Comment.The regulations cover a wide range of topics including changes to accreditation, state authorization, student notifications, and other topics. If finalized before November, these changes would not go into effect until July 1, 2020. We encourage you to comment as an individual, from…
What Does Free Community College Mean for Professional Learning Spaces?
By SmartBrief Editors This post is produced in partnership with UPCEA. The idea of offering free access to community college, and even entire degree programs, has gained steam in recent years. CNBC reports that 11 states in the country offer at least some tuition-free community college programs to qualified students and nine more have…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
AI tools now play a big role in which online and continuing education programs make a prospect’s shortlist, and that shortlist has room for only three. Search Influence and UPCEA’s 2026 AI Search Research Study shows what it takes to earn one of those spots. Key Insights 56% of prospective online and continuing education students…
Cut the Roles, or Support the People? When generative AI began fielding most of IKEA’s customer service questions, the company faced a choice familiar to any employer navigating fast-moving technology: cut the affected roles, or retrain the people in them. IKEA retrained them. The retailer built a program that moved 8,500 customer service employees into…