Artificial intelligence is becoming part of the everyday work of higher education. From enrollment management and student services to academic administration and continuing and professional education, AI is creating opportunities to rethink how work is accomplished. Much of the discussion has focused on what AI can do. For institutional leaders, however, a more important question…
There are many assumptions about AI use across generations. Gen Z readily embraces artificial intelligence. Millennials are integrating it into their work. Gen X is more cautious and pragmatic. Baby Boomers are reluctant adopters. Is it really that simple? Perhaps not. Generational differences in AI use appear to be real. What those differences mean is…
In a remarkable period of intense development of powerful Artificial Intelligence (AI) capabilities, leaders in the industry have called for a modest level of oversight to ensure safety and provide protections against misuse and abuse of the power of AI. Late last month, President Trump announced the formation of a “Superintelligence Force” to oversee AI…
I am an advocate for AI and the vast possibilities for advancement it can bring across the world. Yet, these advancements must not be rushed lest we risk unintended consequences. In this high-tech, high-competition environment in the AI field, we are seeing new versions of models rolled out by the frontier companies (OpenAI, Google and…
Groups Align to Advocate for Today’s Students (Inside Higher Ed)
A coalition of groups representing veterans, working adults and historically underrepresented students have teamed up to form a new organization designed to change federal and other policies to better recognize how “today’s students” differ from the traditional 18- to 24-year-olds who’ve historically dominated postsecondary enrollments. The Today’s Students Coalition says it will work to modernize the financial…
Students to Keep Pressing Congress for Higher Education Update (Bloomberg Government)
Ten student advocacy groups are teaming up to push for a reauthorization of the main federal higher education law, even as lawmakers are turning their focus to other bills. The groups have individually advocated for various groups of students, including veterans, low-income students, parents and adults returning to school. By forming a coalition, the groups…
Policy Matters | California-based Distance Ed Students from Out-Of-State Schools Ineligible for Financial Aid
Major Updates State Authorization Rule Goes into Effect, Causing Thousands of California-based Distance Ed Students from Out-Of-State Schools to be Ineligible for Financial Aid. The US Dept. of Ed released a formal response regarding a recent court ruling which blocked their ability to change an Obama-era rule on state authorization, thus making that rule effective May…
UPCEA Supports Closing the College Hunger Gap Act in Letter to Congress
UPCEA, along with Higher Learning Advocates, and 17 other organizations, signed a letter supporting the Closing the College Hunger Gap Act of 2019. This legislation would provide college students who may be eligible for Supplemental Nutrition Assistance Program (SNAP) with eligibility and application information and would require the Department of Education to collect data on…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
AI tools now play a big role in which online and continuing education programs make a prospect’s shortlist, and that shortlist has room for only three. Search Influence and UPCEA’s 2026 AI Search Research Study shows what it takes to earn one of those spots. Key Insights 56% of prospective online and continuing education students…
Cut the Roles, or Support the People? When generative AI began fielding most of IKEA’s customer service questions, the company faced a choice familiar to any employer navigating fast-moving technology: cut the affected roles, or retrain the people in them. IKEA retrained them. The retailer built a program that moved 8,500 customer service employees into…