I recently contributed a chapter in the recently released book, AI Applications in Online Higher Education Administration: Strategies for Maximizing Returns and Improving Outcomes edited by Kathleen Ives, Marie Cini, and Ray Schroeder. This blog highlights key take-aways from my chapter. Higher education recruitment is undergoing one of the most significant transformations in decades. Traditional…
Microcredentials remain firmly embedded in the higher education landscape, but institutional momentum appears to be leveling off. In the recently released 2026 Institutional Perspectives on Microcredentials Report, jointly produced by UPCEA, The EvoLLLution, and Modern Campus, institutional leaders describe a sector that is committed to workforce alignment but constrained by structural and strategic barriers. Based…
The long-standing tension between “free and open” and for-profit business models is now playing out with textbooks and open educational resources. Over the decades, there has been considerable debate over just who first uttered the phrase “information wants to be free.” It is widely reported that this arose in a discussion between Stewart Brand, editor…
How can we be sure we are identifying the most important risks in our changing field and are prepared to mitigate their potential impact? I recently visited with a representative from the University of Illinois’s Enterprise Risk Management unit. The philosophy of the risk unit is that the people closest to a risk are best…
Higher Education at a Crossroads: Leadership, Strategy, and Stewardship
Reflections from a Fireside Chat with President Jon Alger on March 18, 2026 There are moments in this fellowship year that feel distinctly formative—where the conversation you’re facilitating is also, quietly, shaping you. Last week’s fireside chat with American University President Jon Alger was one of those moments for me. As part of my ACE…
The 41 Million SCNC: Why Higher Ed’s Greatest Failure is the Refusal to Recognize Real Life
There has been much discussion about the more than 41 million US learners with “Some College No Credential” (SCNC) over the past several years. Despite a strategic focus by higher education institutions to re-enroll these learners, and with some success, the population has continued to grow. UPCEA hosted a strategic conversation with the Council for…
Public Comment Period Opens on Workforce Pell Implementation Rules (Due April 8) | Policy Matters (March 2026)
Major Updates Public Comment Period Opens on Workforce Pell Implementation Rules (Due April 8) The U.S. Department of Education has officially opened the public comment period on proposed regulations to implement Workforce Pell Grants, with comments due April 8, 2026. These grants offer a new federal financial aid pathway that will allow students to use…
Leading Change in a Time of Financial Pressure: Insights from UPCEA Senior Leaders
In March 2026, UPCEA convened senior leaders from across higher education for a timely conversation about how institutions are navigating one of the most challenging periods the sector has faced in decades. Hosted in partnership with the UPCEA Council for Chief Online Learning Officers and the UPCEA Council for Credential Innovation, the 2026 Senior Leader…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…
Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…