The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
I recently contributed a chapter in the recently released book, AI Applications in Online Higher Education Administration: Strategies for Maximizing Returns and Improving Outcomes edited by Kathleen Ives, Marie Cini, and Ray Schroeder. This blog highlights key take-aways from my chapter. Higher education recruitment is undergoing one of the most significant transformations in decades. Traditional…
The spring semester is coming to a close with the normal host of routines. Yet, beneath those routines, something is unfolding in the labor market that will greet your new graduates who will face an incrementally tighter job market. I asked Claude Sonnet 4.6 Extended Thinking to research the tasks relevant to preparing our new…
Technologists, economists, and visionaries are warning us that in the next three to 18 months, we are going to experience rapid and pervasive disruption of our professional lives, workplace models, and distribution of income. Professional positions requiring college degrees will be lost, remade into highly-productive, cost-efficient, hybrid human-AI models where human contributions and compensation will…
Reflections on trends in student success
While many of our colleagues across the country are in the throes of fall orientation, the first weeks of classes, and maybe even a little bit of college football, those of us on the quarter system have well over a month until our fall courses start. And if I’m being honest, I’m still knee deep…
Alternative credentials in higher education have a champion (EdScoop)
A leading higher education association is setting its sights on alternative credentials, on Tuesday launching two new groups to simplify the process for institutions looking to implement more short-term programs. The University for Professional and Continuing Education Association announced a council, composed of campus leadership drawn from its more than 400 member institutions, to lead…
UPCEA Establishes Hub for Credential Innovation with New Council for Credential Innovation and Alternative Credentials Network
Dedicated community will deliver strategic and practical guidance for postsecondary professionals involved in the design, development, and delivery of alternative credentials, intended to align higher education programming with the needs of learners and the labor market. WASHINGTON, D.C. (Aug. 24, 2021) – Alternative and non-degree credentials continue to gain relevance and traction with students…
UPCEA Seeks Nominations for 2022 Leadership Positions
The UPCEA Governance and Nominations Committee invites nominations for the following positions: Board positions: Board President-Elect 2022-2023, serving as the Board President in 2023-2024 Secretary-Treasurer, 2022-2024 Network Senate Chair, 2022-2024 Diversity and Inclusive Excellence Committee Co-Chair (2022-2024) Board Director At-Large (7), 2022-2024 Non-Board Positions: Finance Committee members (2), 2022-2023 Diversity & Inclusive Excellence Committee members…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…
Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…

