For many online and professional continuing education units, the primary barrier to adopting artificial intelligence is not access to tools, it is uncertainty about where to begin and how to proceed without disrupting daily operations. Leaders are often balancing innovation with stability, making it difficult to introduce new approaches without clear structure. A focused, time-bound strategy can reduce that ambiguity. A 90-day adoption…
The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
Many of us utilize AI daily in our higher education work, yet we may not have assessed the ethical and human-centered nature of the tool we have selected and trained through our prompts. AI tools are no longer a relatively simple search engine that is driven by marketing metrics to help us conduct our research.…
The spring semester is coming to a close with the normal host of routines. Yet, beneath those routines, something is unfolding in the labor market that will greet your new graduates who will face an incrementally tighter job market. I asked Claude Sonnet 4.6 Extended Thinking to research the tasks relevant to preparing our new…
Conference Committee Nixes Short-Term Job Training Pell Grants from Final Compromise Computer Chip Bill | Policy Matters (July 2022)
Major Updates Conference Committee Nixes Short-Term Job Training Pell Grants from Final Compromise Computer Chip Bill After months of internal negotiations between a conference committee working out differences between the House and Senate passed legislation focusing on competitiveness with China, a much narrower compromise bill has come forth. Smaller than the House of Representatives’ original…
UPCEA/MindEdge study finds mature adult learners have complex views about education
One size doesn’t fit all — Differences among Boomer learners, retirees, and the mature adult learner BOSTON, MA and WASHINGTON, DC (July 29, 2022) – Driven by Baby Boomer retirements and the Great Resignation, a new wave of mature learners is looking at options in continuing education – but not necessarily to learn new job skills,…
The Metaverse and Web 3.0: Embedding Ourselves into the Internet (The European Business Review)
Read Ray Schroeder’s perspective on the metaverse and augmented reality. We are embarking on an online environment transformation that is every bit as revolutionary as the inception of the Web browser in 1992. The Metaverse will supplant the browser for many of our activities. We will immerse ourselves through avatars to engage in commerce, education, and social…
Announcing a new direction for UPCEA’s Regions
UPCEA is excited to share the new strategic direction for the association’s five Regions. The Regions are an integral component of UPCEA’s access mission, and are key to both UPCEA’s legacy and future success. Over UPCEA’s 107 year history, the Regions have undergone changes like geographic boundaries, to the more recent Regional conference pilot events…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Some conferences feel long. This one flew by. And still, I kept thinking I wish I could have attended even more sessions. Over the past few days at the UPCEA Annual Conference, a few very clear themes kept coming back. Not just in presentations, but in conversations with people across institutions. Yes, AI is still very much…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…

