As my retirement last year eases into a stage of semi-retirement or what some have labeled as “micro-retirement,” I have had eight months of reflection on my nearly four decades of doing research. After a few months of total abstention, I could no longer keep myself away from the higher education field that I so loved. I slowly eased myself back in by…
The higher education landscape is arguably the toughest it has been in a generation, marked by economic instability, demographic decline, and the constant imperative for greater efficiency. The 2026 Landscape of Higher Education Report confirms this volatile reality: beginning in 2026, many institutions will face a sustained decline in traditional-aged undergraduates. Enrollment growth is now…
As we look at Artificial Intelligence in teaching and learning, we must look beyond facts, figures and formulas to ensure that the skill of perceiving and managing feelings, emotions and personalization are engaged in the process. Looking back on my lifelong history of learning experiences, the ones that I would rank as most effective and…
Agentic AI is no longer merely an interactive tool we talk to; it is a colleague that acts for us. In a very active and highly competitive environment, AI has grown at breakneck speed. As with so many technologies, business and industry have moved far faster than academe to embrace the cost savings, capability expanding…
Department of Education Releases Final Rules on 90/10 Rule, Incarcerated Individuals, Borrower Defense, Debt Relief Programs, Among Others | Policy Matters (October 2022)
Major Updates Submission Form for Federal Student Loan Forgiveness Opens; Accepting Applications Through End of 2023 The application for federal student loan forgiveness for up to $20,000 for eligible individuals opened earlier this month. Though the deadline to submit for forgiveness is December 31, 2023, student loan borrowers are encouraged to submit prior to November…
UPCEA Announces Retirement of Chief Membership Officer Kimberly Zaski, New Staff Additions
WASHINGTON, D.C., October 28, 2022 – UPCEA, the association for leaders in online and professional continuing education, has announced a number of key staff changes. Chief Membership Officer and Vice President, Corporate Partnerships Kimberly Zaski is retiring at the end of the calendar year. She will be replaced by Kathleen Ives, formerly CEO of the…
New Book Turns Lens on Online Education’s ROI Imperative
‘Using ROI for Strategic Planning of Online Education’ explores process for shifting to an ROI mindset amid pressure for higher ed to prove value and relevance WASHINGTON, DC, UNITED STATES, October 25, 2022 — Higher education has rarely employed return on investment (ROI) methodology in strategic planning for online education. This may be about to…
2022 UPCEA MEMS Award Recipients Announced
15 Recipients Chosen For Three Award Categories WASHINGTON, D.C., October 20, 2022 — UPCEA, the leader in online and professional continuing education, has announced the recipients of the 2022 Excellence in Enrollment Management Award, Excellence in Diversity, Equity, and Inclusiveness in Marketing, Enrollment, and Student Success Award, and the new Excellence in Marketing Award. All…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
The student journey has changed — and expectations are rising. Students today are moving faster, arriving more informed, and expecting experiences that feel responsive and personalized. Research behaviors are shifting, and AI is increasingly shaping how prospective students discover and evaluate programs. The path to enrollment is becoming more complex and more personalized, and students…
Introduction Higher education is at a crossroads, marked by declining public trust, diminishing enrollments, substantial budget cuts, and increased scrutiny on post-college outcomes. Recent research from UPCEA underscores growing skepticism about the value of traditional degrees, driving institutions and learners alike to explore innovative educational pathways and revenue models (UPCEA, 2025). To address these challenges…