For many online and professional continuing education units, the primary barrier to adopting artificial intelligence is not access to tools, it is uncertainty about where to begin and how to proceed without disrupting daily operations. Leaders are often balancing innovation with stability, making it difficult to introduce new approaches without clear structure. A focused, time-bound strategy can reduce that ambiguity. A 90-day adoption…
The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
Many of us utilize AI daily in our higher education work, yet we may not have assessed the ethical and human-centered nature of the tool we have selected and trained through our prompts. AI tools are no longer a relatively simple search engine that is driven by marketing metrics to help us conduct our research.…
The spring semester is coming to a close with the normal host of routines. Yet, beneath those routines, something is unfolding in the labor market that will greet your new graduates who will face an incrementally tighter job market. I asked Claude Sonnet 4.6 Extended Thinking to research the tasks relevant to preparing our new…
The Edge: Missed opportunities in nondegree credentials (The Chronicle of Higher Education)
The untapped possibilities of nondegree credentials Employers have a strong interest in partnering with colleges to design and deliver nondegree programs. Yet more than 45 percent of employers in a recent survey said colleges had never approached them to do so. That’s one finding from a new report by UPCEA, the online and professional education association,…
Distance Education and State Authorization Negotiated Rulemaking Begins | Policy Matters (January 2024)
Major Updates Negotiated Rulemaking Session on Program Integrity and Institutional Quality Begins The U.S. Department of Education has started a Negotiated Rulemaking Session focused on Program Integrity and Institutional Quality. The first session took place January 8–11. The second session will occur from February 5–8, and the final session is scheduled for March 4–7. These…
How institutions are leaving money on the table with their alternative credential offerings (University Business)
Alternative non-degree credentials are slowly becoming higher education’s hottest learning modality. Enrollment is strong and employer buy-in is promising. However, two reports from UPCEA demonstrate that despite institutions’ increased infrastructure to provide these academic programs, challenges persist—and they’re leaving money on the table as a result. In a December 2023 report that studied nearly 100 UPCEA members representing institutions focused…
Microcredentials on the Rise, but Not at Colleges (Inside Higher Ed)
As the pool of traditional-age students shrinks, colleges are increasingly turning to nondegree credentials to expand the appeal of their academic offerings to working adults. At the same time, an increasing number of employers want their employees to be able to upskill and reskill through microcredential programs. But four-year institutions are lagging behind third-party providers, such as LinkedIn…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Some conferences feel long. This one flew by. And still, I kept thinking I wish I could have attended even more sessions. Over the past few days at the UPCEA Annual Conference, a few very clear themes kept coming back. Not just in presentations, but in conversations with people across institutions. Yes, AI is still very much…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…