UPCEA AI Hub: Applying Artificial Intelligence Tools for Online and Professional Continuing Education

UPCEA is the higher education source for practical guidance, research, and peer community to help higher education members implement AI responsibly and effectively. UPCEA AI Hub features resources and content focused on higher education professionals focused on serving adult learners, workforce alignment, and online and professional education.

Putting AI into Action for Higher Education

UPCEA is the hands-on partner for leaders who need to translate AI from idea to implementation. We bring together practitioners, publish applied research on artificial intelligence in higher education, and deliver cohort-based learning so members can move from piloting AI tools to measurable results through strategic implementation. While postsecondary leaders gravitate to frameworks, innovators operationalize and pilot new initiatives, like AI.

This hub centralizes our primers, research briefs, training, and member spotlights on AI resources, with an emphasis on marketing and enrollment, learner support, credential innovation, and workforce alignment. 

AI Primers & Insights

Short, actionable overviews to get your team aligned—plus starter resources from UPCEA.

Each topic includes a few UPCEA resources so your team can operationalize AI in your online and professional education departments. These AI resources for UPCEA members will grow over time as we add new guides, cases, and tools.

Implementing AI in our work - Enrollment, Student Success, Teaching

AI-Enabled Enrollment & Marketing

AI is rewriting discovery and conversion. Recent UPCEA research shows half of prospective students use AI-powered search weekly, so showing up in AI overviews (and the SEO that feeds them) determines visibility.

Student Success, Advising & Retention

AI is moving from content creation to tutoring and agentic systems, enabling responsive support and mastery-based progress—key for learner success.

Teaching & Learning Design

Generative and embodied AI are reshaping course design, assessment, and feedback loops across online and hybrid modalities.

Leading AI - Governance, Credentials, Institutional Strategy

Governance, Ethics & Operational Readiness

Responsible AI demands policy alignment, cross-functional coordination, and cultural readiness across marketing, enrollment, IT, data privacy, and academic units.

Credential Innovation, Program Design & Workforce Alignment

Institutional Strategy & Future-Proofing

AI influences revenue models, online enterprise strategy, and institutional resilience; leaders need a forward-looking view.

What's Next + Engage More

Easily digestible, targeted AI Labs to apply learning to your context—built for enrollment leaders, instructional designers, and operational roles. Includes peer collaboration and a 1-page action plan you can use immediately.

A steady pipeline of AI-related sessions and webinars—so you can connect with peers, compare notes, and accelerate adoption.

Join peers for ongoing discussions and knowledge sharing on AI topics.

UPCEA AI experts are available to speak about AI trends in higher education sharing key insights on emerging opportunities, and building awareness on your campus.

Online: Trending Now

Insights on AI and the future of higher education from UPCEA Senior Fellow, Ray Schroeder. 

Disrupting the Disrupters

The advent of online education was a classic Clayton Christensen disrupter. That was a quarter of a century ago. Now the disrupter is becoming disrupted. Harvard professor Clayton Christensen described disruptive innovation as “a process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly moves…

The Forgotten Middle-Skilled

Nearly half of all college graduates are reported to be underemployed in their first job and a third in non-STEM fields remain underemployed after five years. There are more college graduates available than college-requisite jobs in the marketplace at this time. But, there are many more openings than qualified applicants among middle-skill job positions. Burning…

Hey, Google, Alexa, Siri and Higher Ed

The growing use of voice search and virtual digital assistants will have an increasing impact on how we deliver, search for and market higher education. I watch the many ways in which my 7-year-old grandson engages with Google Home when he drops by the house. Whenever a question of history or fact arises, I pull…

Curated Artificial Intelligence in Higher Education News Posts

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  • Assessing students when artificial intelligence is ubiquitous - Michelle Seref, Times Higher Education
    If we continue to prioritise memorisation in an age of wall-to-wall information, we send the wrong message to our students and employers. Michelle Seref offers advice on assessment that builds critical thinking skills. For much of higher education’s modern history, assessment has followed a familiar formula: a midterm and a final exam, with a heavy […]
  • AI and the Employment Outlook for College Grads - Jim A. Jorstad, GovTech
    It’s that time of the year when graduation ceremonies take place at colleges and universities throughout the country. Students will fill auditoriums, gymnasiums and stadiums, each with their own dreams and hopes of landing that ideal job they’ve been working toward. Some will have taken certification courses, served as researchers or graduate assistants, or participated […]
  • From Restriction to Integration: Practical Strategies for Embracing AI in Online Courses - Taoufik Ennoure, Faculty Focus
    Instead of prohibiting the use of AI, it is more effective to assign tasks that require students to use AI tools and then have them critically assess the outputs. In asynchronous online courses with less frequent instructor interaction, I have adopted a new approach to enhance engagement in weekly discussions. I ask students to use […]
  • The Case for Data Centers in Space- McKinsey
    Starcloud CEO Philip Johnston on the potential role orbital data centers could play in meeting growing AI compute demand—and the technical and economic uncertainties that remain. Philip Johnston, a McKinsey alumnus and cofounder of orbital compute infrastructure provider Starcloud, believes that space-based systems could become a meaningful part of the future compute landscape. He recently […]
  • Layoffs down from early '25 — except in this one field - Emma W. Thorne, Editor at LinkedIn News
    Layoffs fell 50% from the first third of 2025 to the first third of 2026 — with one glaring exception. Tech was hit the hardest, laying off more than 85,000 workers in the first four months of the year, according to a new report out Thursday from Challenger, Gray & Christmas. That's a 33% jump […]