Putting AI into Action for Higher Education
UPCEA is the hands-on partner for leaders who need to translate AI from idea to implementation. We bring together practitioners, publish applied research on artificial intelligence in higher education, and deliver cohort-based learning so members can move from piloting AI tools to measurable results through strategic implementation. While postsecondary leaders gravitate to frameworks, innovators operationalize and pilot new initiatives, like AI.
This hub centralizes our primers, research briefs, training, and member spotlights on AI resources, with an emphasis on marketing and enrollment, learner support, credential innovation, and workforce alignment.
AI Primers & Insights
Short, actionable overviews to get your team aligned—plus starter resources from UPCEA.
Each topic includes a few UPCEA resources so your team can operationalize AI in your online and professional education departments. These AI resources for UPCEA members will grow over time as we add new guides, cases, and tools.
Implementing AI in our work - Enrollment, Student Success, Teaching
AI-Enabled Enrollment & Marketing
AI is rewriting discovery and conversion. Recent UPCEA research shows half of prospective students use AI-powered search weekly, so showing up in AI overviews (and the SEO that feeds them) determines visibility.
Student Success, Advising & Retention
AI is moving from content creation to tutoring and agentic systems, enabling responsive support and mastery-based progress—key for learner success.
Teaching & Learning Design
Generative and embodied AI are reshaping course design, assessment, and feedback loops across online and hybrid modalities.
Leading AI - Governance, Credentials, Institutional Strategy
Governance, Ethics & Operational Readiness
Responsible AI demands policy alignment, cross-functional coordination, and cultural readiness across marketing, enrollment, IT, data privacy, and academic units.
Credential Innovation, Program Design & Workforce Alignment
Institutional Strategy & Future-Proofing
AI influences revenue models, online enterprise strategy, and institutional resilience; leaders need a forward-looking view.
- UPCEA Senior Fellow Ray Schroeder's EduAI Advisor GPT
- New book: AI Applications in Online Higher Administration: Strategies for Maximizing Returns and Improving Outcomes
- Focus on the Future
What's Next + Engage More
Online: Trending Now
Insights on AI and the future of higher education from UPCEA Senior Fellow, Ray Schroeder.
Virtual Labs Coming of Age
Online: Trending Now #144 Have we finally arrived at a point where we can effectively teach laboratory classes online? Recently, the University of Pennsylvania announced that they will launch a baccalaureate degree at scale online next fall. They are not the only ones to offer entire undergraduate degrees online, but they are the first from…
Right-Sizing Online Classes
Online: Trending Now #143 A persistent source of controversy and contention in our field is the “right size” for caps on an online class. It it’s too large, there’s not enough individualized attention; too small, there’s not enough interaction and too costly. On behalf of UPCEA, I have the good fortune to talk with many…
Pedagogy, Andragogy, and Now Heutagogy
Online: Trending Now #142 Teaching adults is not the same as teaching children; done well, it affords the adults a level of autonomy, even including the opportunity to determine and direct their learning. Regrettably, we still find university instructors who teach their students as if they were in 19th or 20th century elementary or high…
