Will artificial intelligence close the student success gap or widen it into a permanent caste system? That is the question higher education leaders should be asking as AI advising tools move from pilot to procurement. The temptation is to treat AI as a cost-savings lever: deploy a chatbot, deflect the tickets, claim a productivity win.…
Each spring, campuses quietly rehearse a familiar transition. The cadence shifts. Energy returns. Commencement ceremonies are scheduled, and multiple beautification processes are underway, from reenergized flower beds to window washing and clean walkways. What was dormant begins to move again. In higher education, this seasonal rhythm offers more than symbolism. It provides a useful leadership lens for…
Much is being said about the impact of Artificial Intelligence (AI) in the hands of students resulting in “too many “A”s being granted! We are seeing colleges and universities across the country cracking down on “grade inflation.” It is my long-held belief that striving to have a near-equal number of “A”s and “F”s in a…
The Chief Online Learning Officers at colleges and universities are increasingly charting the future of teaching and learning. It was three decades ago that my career in higher education took a turn. I was promoted to full Professor and given the golden opportunity of my career to lead our campus in the use of the…
Workforce Pell Final Regulations Released: What Changed from the Proposed Rule | Policy Matters (May 2026)
Major Updates Workforce Pell Final Regulations Released: What Changed from the Proposed Rule The Department of Education has released the final rule on Workforce Pell Grants and the new Pell Grant exclusion for students whose non-Federal grant and scholarship aid meets or exceeds their cost of attendance. The Department reviewed approximately 440 comments but, in…
Workforce Pell and New Federal Accountability Measures Put Data Readiness in the Spotlight, New UPCEA Report Finds
New guidance from UPCEA highlights the growing urgency of data quality, learner mobility, and outcomes reporting for four-year institutions WASHINGTON, D.C., May 14, 2026 — As Workforce Pell and new federal accountability measures reshape expectations for postsecondary outcomes reporting, colleges and universities must rethink how they track, verify, and communicate learner success, according to a…
DOJ Extends Accessibility Deadline to April 2027 | Policy Matters (April 2026)
Major Updates DOJ Extends ADA Title II Web Accessibility Deadline to April 2027 On April 20, 2026, the Department of Justice issued an Interim Final Rule extending the ADA Title II digital accessibility compliance deadlines by one year for all state and local government entities, including public colleges and universities. Public institutions serving populations of…
UPCEA Announces 2026-2027 Leadership Team for Council for Chief Online Learning Officers
UPCEA, the online and professional education association, announces the 2026-2027 leadership team for the Council for Chief Online Learning Officers (C-COLO). The association extends its gratitude to the 12 member volunteers serving in leadership roles for this body. The Council for Chief Online Learning Officers (C-COLO) and its members focus on leveraging the strategic potential…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Like many colleges and universities today, Spelman College was faced with the challenge of generating more revenue and also expanding beyond their core student population of women of color. Ultimately, the college made the decision to target working adults and professional learners who have been in the workforce for 10–15 years, a promising and relatively…
Higher education institutions across the United States and Canada are in their “credential innovation era”—exploring new ways to serve new demographics of learners and awarding new kinds of credentials to recognize their learning. Except… this isn’t really new, is it? Not in the Continuing, Professional and Workforce Education sector anyways. Offering certificates, microcredentials and badges…