As leaders in online and professional continuing education, we often find ourselves at the intersection of hope and pragmatism. We see the transformative power of a postsecondary credential for an adult balancing career and family. Yet, we also hear a recurring, disheartening refrain from prospective students: “I simply can’t afford it.” There’s a persistent myth…
Will artificial intelligence close the student success gap or widen it into a permanent caste system? That is the question higher education leaders should be asking as AI advising tools move from pilot to procurement. The temptation is to treat AI as a cost-savings lever: deploy a chatbot, deflect the tickets, claim a productivity win.…
Much is being said about the impact of Artificial Intelligence (AI) in the hands of students resulting in “too many “A”s being granted! We are seeing colleges and universities across the country cracking down on “grade inflation.” It is my long-held belief that striving to have a near-equal number of “A”s and “F”s in a…
The Chief Online Learning Officers at colleges and universities are increasingly charting the future of teaching and learning. It was three decades ago that my career in higher education took a turn. I was promoted to full Professor and given the golden opportunity of my career to lead our campus in the use of the…
UPCEA Releases Guidebook on Employer Engagement and Credential Innovation
New resource provides practical frameworks and tools to help institutions strengthen workforce-aligned credential strategies WASHINGTON (June 2, 2026) — UPCEA, the online and professional education association, today released a new guidebook designed to help colleges and universities strengthen employer partnerships and build institutional capacity for workforce-aligned credential innovation. Developed through a multi-year grant-funded initiative, Expanding…
Workforce Pell Final Regulations Released: What Changed from the Proposed Rule | Policy Matters (May 2026)
Major Updates Workforce Pell Final Regulations Released: What Changed from the Proposed Rule The Department of Education has released the final rule on Workforce Pell Grants and the new Pell Grant exclusion for students whose non-Federal grant and scholarship aid meets or exceeds their cost of attendance. The Department reviewed approximately 440 comments but, in…
Workforce Pell and New Federal Accountability Measures Put Data Readiness in the Spotlight, New UPCEA Report Finds
New guidance from UPCEA highlights the growing urgency of data quality, learner mobility, and outcomes reporting for four-year institutions WASHINGTON, D.C., May 14, 2026 — As Workforce Pell and new federal accountability measures reshape expectations for postsecondary outcomes reporting, colleges and universities must rethink how they track, verify, and communicate learner success, according to a…
DOJ Extends Accessibility Deadline to April 2027 | Policy Matters (April 2026)
Major Updates DOJ Extends ADA Title II Web Accessibility Deadline to April 2027 On April 20, 2026, the Department of Justice issued an Interim Final Rule extending the ADA Title II digital accessibility compliance deadlines by one year for all state and local government entities, including public colleges and universities. Public institutions serving populations of…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Effectively enrolling and supporting student veterans is more than a patriotic gesture—it should be a strategic priority. While colleges nationwide aim to diversify their student populations, student veterans offer a unique opportunity. These students are highly motivated and bring diverse experiences that can significantly enhance any campus community. Here’s how colleges can implement cost-effective strategies…
The recent Convergence Conference in New Orleans brought together thought leaders from across the higher education spectrum, offering profound insights on how institutions can evolve to better meet the needs of learners in an era of rapid change. This was our fourth UPCEA-hosted event and the second time at Convergence, but my first time attending….