Artificial intelligence is becoming part of the everyday work of higher education. From enrollment management and student services to academic administration and continuing and professional education, AI is creating opportunities to rethink how work is accomplished. Much of the discussion has focused on what AI can do. For institutional leaders, however, a more important question…
There are many assumptions about AI use across generations. Gen Z readily embraces artificial intelligence. Millennials are integrating it into their work. Gen X is more cautious and pragmatic. Baby Boomers are reluctant adopters. Is it really that simple? Perhaps not. Generational differences in AI use appear to be real. What those differences mean is…
In a remarkable period of intense development of powerful Artificial Intelligence (AI) capabilities, leaders in the industry have called for a modest level of oversight to ensure safety and provide protections against misuse and abuse of the power of AI. Late last month, President Trump announced the formation of a “Superintelligence Force” to oversee AI…
I am an advocate for AI and the vast possibilities for advancement it can bring across the world. Yet, these advancements must not be rushed lest we risk unintended consequences. In this high-tech, high-competition environment in the AI field, we are seeing new versions of models rolled out by the frontier companies (OpenAI, Google and…
Policy Matters | Both Parties Release Higher Ed Policy Reforms (October 2019)
Welcome to the October edition of Policy Matters. Each issue has the latest updates and actionable items in public policy for adult and nontraditional education stakeholders. Major Update Both Republicans and Democrats Release Legislation for Major Higher Ed Reforms We now have a clearer vision of where this Congress’ Democrats and Republicans stand on how to…
Emboldening Student Driven Learning in the Online Environment
By SmartBrief Editors This post is produced in partnership with UPCEA. The world of professional, continuing and online education is in constant flux. Former associate dean of academic affairs at Syracuse University and current University of North Carolina at Greensboro division of online learning dean, Dr. Karen Bull provides her perspective in this online…
Policy Matters | Sen. Alexander wants to pass scaled-back HEA (September 2019)
Welcome to the fourth installment in our monthly public policy primer, Policy Matters. Each issue has the latest updates and actionable items in public policy for adult and nontraditional education stakeholders. Major Updates Senator Alexander Announces Intent to Pass Scaled-Back Higher Education Act Reauthorization Senator Lamar Alexander (R-TN) stated he wants to attempt to update broad-based…
UPCEA Supports Passage of FUTURE Act
UPCEA, along with ACE and other undersigned organizations representing Historically Black Colleges and Universities (HBCUs), Tribal Colleges and Universities (TCUs), Hispanic-Serving Institutions (HSIs), other Minority-Serving Institutions (MSIs), and the higher education community at large, we wrote to Speaker Nancy Pelosi and Minority Leader Kevin McCarthy in the House and Majority Leader Mitch McConnell and Minority…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
AI tools now play a big role in which online and continuing education programs make a prospect’s shortlist, and that shortlist has room for only three. Search Influence and UPCEA’s 2026 AI Search Research Study shows what it takes to earn one of those spots. Key Insights 56% of prospective online and continuing education students…
Cut the Roles, or Support the People? When generative AI began fielding most of IKEA’s customer service questions, the company faced a choice familiar to any employer navigating fast-moving technology: cut the affected roles, or retrain the people in them. IKEA retrained them. The retailer built a program that moved 8,500 customer service employees into…