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Perspectives on Online and Professional Education
from UPCEA’s Research and Consulting Experts

Don’t Bring a Brochure to a Robot Fight: Winning Page One and the AI Overview

November 7, 2025

Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…

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Owning Your Awesomeness: Professional Growth Strategies from UPCEA 2025

November 3, 2025

Introduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…

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Unique biweekly insights and news review from Ray Schroeder, Senior Fellow at UPCEA

The New Cliff Facing Higher Ed and How AI Might Help Solve It

November 27, 2025

There is a new “cliff” in American higher education, and it is not the demographic cliff. Rather, it is the dramatic cliff in math knowledge, skills, and abilities. Let me be clear that other discipline deficiencies are found in this new generation of college students, however they are dwarfed by those in math. These have…

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Transitioning to the Agentic University 2026–27

November 13, 2025

Most of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…

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Your one-stop shop for the latest Association happenings, policy updates, plus thoughts from the desk of CEO Bob Hansen.

Online Education Advocacy Group Launches as Dept. of Ed Proposes Loosening Regulations (EdSurge)

To advocate for and on behalf of effective online teaching and learning practices, four organizations are joining forces to establish the National Council for Online Education. The partnership linking the Online Learning Consortium, Quality Matters, University Professional and Continuing Education Association and WICHE Cooperative for Educational Technologies has been in the works for about a year,…

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UPCEA Welcomes Seven New Board Members

WASHINGTON, April 2, 2020 – UPCEA, the Washington, D.C.-based association for college and university leaders in professional, continuing, and online education, welcomed two new officers and five new directors to serve on the UPCEA Board of Directors during a virtual Board meeting on March 18. “On behalf of the Board Development committee and the entire…

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Wellesley College Associate Provost and Founding Director of Strategic Growth Initiatives Nancy Coleman Serve as UPCEA Board President-Elect

WASHINGTON, April 2, 2020 – UPCEA, the Washington, D.C.-based association for university leaders in professional, continuing, and online education, welcomed Dr. Nancy Coleman as the association’s 2020-21 Board President-Elect during a virtual Board of Directors Meeting on March 18. Coleman is Associate Provost and Founding Director of Strategic Growth Initiatives at Wellesley College.  As UPCEA…

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University of Washington Continuum College Vice Provost Rovy Branon to Serve as UPCEA Board President

WASHINGTON, April 2, 2020 – UPCEA, the Washington, D.C.-based association for university leaders in professional, continuing, and online education, welcomed Dr. Rovy Branon as the association’s 2020-21 Board President during a virtual Board of Directors meeting on March 18. Branon is vice provost for the University of Washington Continuum College. Branon notes that the timing…

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Musings on trends and updates from UPCEA CEO Bob Hansen.

Constructing the Future: Why Credential Innovation Needs Bold Leadership

November 21, 2025

The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about?  Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo?  And second, who is leading that innovation, and what do they need to…

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Foreword by Bob Hansen Featured in The COLO Guidebook

July 10, 2025

We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…

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Valuable insights from UPCEA's trusted corporate partners.

The Right Message at the Right Moment: How Smarter Enrollment Operations Boost Retention and Student Success

November 20, 2025

Student success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…

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AI Search in Higher Education: The Student Search Trends You Can’t Ignore

October 24, 2025

Search behavior has evolved, and so has the path to enrollment. Generative AI tools like ChatGPT, Gemini, and Google’s AI Overviews shape how people gather information, verify details, and form opinions. For higher education marketers, that means program visibility depends on showing up wherever students look for answers, not only in search results but across…

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