Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreThere is a new “cliff” in American higher education, and it is not the demographic cliff. Rather, it is the dramatic cliff in math knowledge, skills, and abilities. Let me be clear that other discipline deficiencies are found in this new generation of college students, however they are dwarfed by those in math. These have…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreStudent Coaching and Best Practices
Student coaching is a critical role to supporting a student’s wellbeing and growth during the time they are enrolled in an academic program. Today’s students are no longer fresh out of high school kids. They hold a variety of titles like first generation college student, active military service member, veterans, working professionals, and everything in…
Bill with Short-Term Job Training Pell Passes House; Excludes Online Programs | Policy Matters (February 2022)
Major Updates Bill with Short-Term Job Training Pell Passes House; Excludes Online Programs The COMPETES Act passed the House of Representatives in early February. An amendment to the bill establishes a new short-term job training Pell grant program. Unfortunately, this provision excluded any online-only programs. UPCEA has long advocated for short-term job training Pell programs,…
UPCEA Congratulates Members Recognized in the 2022 U.S. News & World Report Ranking of Best Online Bachelor’s Programs
21 of Top 25 Ranked Institutions are UPCEA Members WASHINGTON, D.C. (February 10, 2022) — UPCEA, the association for college and university leaders in online and professional continuing education, is pleased to congratulate the many UPCEA members recognized in the 2022 U.S. News & World Report Best Online Programs rankings. U.S. News rankings include more…
UPCEA Announces 2022 Association Award Recipients
8 Individuals and 8 Programs Receive Association’s Highest Honors WASHINGTON, February 9, 2022 – UPCEA, the leader in online and professional continuing education, has announced the recipients of the 2022 Association Awards. The UPCEA Association Awards program includes recognition of both individual and institutional achievement across the UPCEA membership. Since 1953, UPCEA has recognized its…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreHalf of prospective students use AI tools every week. Yet, only about a third of higher education institutions have a formal strategy for AI search. That gap isn’t just a metric. It’s a brand visibility crisis. Students are using ChatGPT and Perplexity to research programs, compare universities, and narrow their lists, often before they ever…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
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