Artificial intelligence is becoming part of the everyday work of higher education. From enrollment management and student services to academic administration and continuing and professional education, AI is creating opportunities to rethink how work is accomplished. Much of the discussion has focused on what AI can do. For institutional leaders, however, a more important question…
There are many assumptions about AI use across generations. Gen Z readily embraces artificial intelligence. Millennials are integrating it into their work. Gen X is more cautious and pragmatic. Baby Boomers are reluctant adopters. Is it really that simple? Perhaps not. Generational differences in AI use appear to be real. What those differences mean is…
I am an advocate for AI and the vast possibilities for advancement it can bring across the world. Yet, these advancements must not be rushed lest we risk unintended consequences. In this high-tech, high-competition environment in the AI field, we are seeing new versions of models rolled out by the frontier companies (OpenAI, Google and…
After nearly four long years of evolving and often conflicting policies since ChatGPT officially emerged, high profile public school districts have decided they now need a moratorium on use of AI to provide even more time to consider policies and practices. Readers of this column know that I generally constrain topics to higher education, however,…
New Survey Suggests Three Strategies To Re-Enroll Adults Who’ve Dropped Out Of College (Forbes)
A new survey of adults who’ve dropped out of college finds that 57% have completed about half or more of the credits needed to complete a degree program. Of this group, the majority indicated they wanted to return to college to finish their degrees. Those are two of the main finding from a survey conducted…
Survey: More than 50 Percent of College Stop-Outs Were at Least Halfway to Finishing at the Time of Withdrawal
New survey commissioned by StraighterLine and UPCEA delves into barriers to re-enrollment; opportunities for institutions seeking to re-engage adults with some college, but no degree WASHINGTON, (OCTOBER 31, 2023) — UPCEA , the online and professional education association, and StraighterLine today released the findings of a new survey focusing on the complex barriers and opportunities…
Final Licensure and Certification Regulations Released; Online Student Location Determinations Updated | Policy Matters (October 2023)
Major Updates The Department of Education (ED) has released final rules on Ability to Benefit, Administrative Capability, Certification Procedures, and Financial Responsibility. These rules, part of negotiated rulemaking in early 2022, provide new requirements for programmatic accreditation, state licensure, and conforming with state laws when dealing with closure in the context of distance education. The…
2023 UPCEA MEMS Award Recipients Announced
21 Recipients Chosen For Three Award Categories WASHINGTON, D.C., October 20, 2023 — UPCEA, the online and professional education association, has announced the recipients of the 2023 Excellence in Enrollment Management Award, the Excellence in Diversity, Equity, and Inclusiveness in Marketing, Enrollment, and Student Success Award, and the Excellence in Marketing Award. All three awards…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
AI tools now play a big role in which online and continuing education programs make a prospect’s shortlist, and that shortlist has room for only three. Search Influence and UPCEA’s 2026 AI Search Research Study shows what it takes to earn one of those spots. Key Insights 56% of prospective online and continuing education students…
Cut the Roles, or Support the People? When generative AI began fielding most of IKEA’s customer service questions, the company faced a choice familiar to any employer navigating fast-moving technology: cut the affected roles, or retrain the people in them. IKEA retrained them. The retailer built a program that moved 8,500 customer service employees into…