Artificial intelligence is becoming part of the everyday work of higher education. From enrollment management and student services to academic administration and continuing and professional education, AI is creating opportunities to rethink how work is accomplished. Much of the discussion has focused on what AI can do. For institutional leaders, however, a more important question…
There are many assumptions about AI use across generations. Gen Z readily embraces artificial intelligence. Millennials are integrating it into their work. Gen X is more cautious and pragmatic. Baby Boomers are reluctant adopters. Is it really that simple? Perhaps not. Generational differences in AI use appear to be real. What those differences mean is…
I am an advocate for AI and the vast possibilities for advancement it can bring across the world. Yet, these advancements must not be rushed lest we risk unintended consequences. In this high-tech, high-competition environment in the AI field, we are seeing new versions of models rolled out by the frontier companies (OpenAI, Google and…
After nearly four long years of evolving and often conflicting policies since ChatGPT officially emerged, high profile public school districts have decided they now need a moratorium on use of AI to provide even more time to consider policies and practices. Readers of this column know that I generally constrain topics to higher education, however,…
Report: Microcredentials Not a Strategic Priority for Many Colleges (Inside Higher Ed)
While the majority of colleges focused on online, professional and continuing education have embraced alternative credentials, a significant number of those institutions haven’t made them a strategic priority. That’s one of the key takeaways from a new study released Monday by UPCEA, the online and professional education association. “While a lot of institutions want this, they…
New Research: UPCEA Reveals Key Findings on Alternative Credentials
UPCEA shares business and program model insights in grant-funded study WASHINGTON (January 8, 2024) – UPCEA, the online and professional education association, is proud to share findings and takeaways from a new research study, Alternative Credentials: Business and Program Models. The research, supported by a grant from Walmart, is part of UPCEA’s “Building Capacity, Expanding…
Bipartisan Bills on Workforce Pell and WIOA Retooling Introduced in US House of Representatives | Policy Matters (December 2023)
Major Updates Bipartisan Bills on Workforce Pell and WIOA Retooling Introduced in US House of Representatives A bipartisan group of the U.S. House of Representatives has released the Bipartisan Workforce Pell Act, a bill to expand eligibility of Pell Grants for shorter-term programs; and separately, A Stronger Workforce for America Act, a bill making significant…
UPCEA Welcomes New Board and Committee Members
WASHINGTON, December 7, 2023 – UPCEA, the online and professional education association, is pleased to announce the election of new officers and new directors to serve on the UPCEA Board of Directors. Elected in November, these individuals will assume their roles at the conclusion of the 2024 UPCEA Annual Conference in Boston, Massachusetts on March…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
AI tools now play a big role in which online and continuing education programs make a prospect’s shortlist, and that shortlist has room for only three. Search Influence and UPCEA’s 2026 AI Search Research Study shows what it takes to earn one of those spots. Key Insights 56% of prospective online and continuing education students…
Cut the Roles, or Support the People? When generative AI began fielding most of IKEA’s customer service questions, the company faced a choice familiar to any employer navigating fast-moving technology: cut the affected roles, or retrain the people in them. IKEA retrained them. The retailer built a program that moved 8,500 customer service employees into…