Will artificial intelligence close the student success gap or widen it into a permanent caste system? That is the question higher education leaders should be asking as AI advising tools move from pilot to procurement. The temptation is to treat AI as a cost-savings lever: deploy a chatbot, deflect the tickets, claim a productivity win.…
Each spring, campuses quietly rehearse a familiar transition. The cadence shifts. Energy returns. Commencement ceremonies are scheduled, and multiple beautification processes are underway, from reenergized flower beds to window washing and clean walkways. What was dormant begins to move again. In higher education, this seasonal rhythm offers more than symbolism. It provides a useful leadership lens for…
Much is being said about the impact of Artificial Intelligence (AI) in the hands of students resulting in “too many “A”s being granted! We are seeing colleges and universities across the country cracking down on “grade inflation.” It is my long-held belief that striving to have a near-equal number of “A”s and “F”s in a…
The Chief Online Learning Officers at colleges and universities are increasingly charting the future of teaching and learning. It was three decades ago that my career in higher education took a turn. I was promoted to full Professor and given the golden opportunity of my career to lead our campus in the use of the…
UPCEA Welcomes New Board and Committee Members
WASHINGTON, December 7, 2023 – UPCEA, the online and professional education association, is pleased to announce the election of new officers and new directors to serve on the UPCEA Board of Directors. Elected in November, these individuals will assume their roles at the conclusion of the 2024 UPCEA Annual Conference in Boston, Massachusetts on March…
UPCEA Releases 2024 Predictions for Online & Professional Education
The maturation of online learning, the explosion of AI, the continuing declines in enrollment, and the rise in the importance of ROI, for students and institutions – these are among the converging factors that are shaking up the status quo in higher education. In this environment, online and professional continuing education is poised to play…
UPCEA Unveils Top Predictions for Online and Professional Education in 2024
UPCEA’s experts explore the explosion of AI, maturation of online learning, enrollment declines and other factors impacting the future of higher ed. WASHINGTON, D.C. (Dec. 4, 2023) – UPCEA, the online and professional education association, today released its Predictions 2024: Insights for Online and Professional Education. In this report, UPCEA’s experts provide insights that bring…
Distance Ed, Online Student Reporting, State Authorization and Other Topics Announced for Early 2024 Neg Reg | Policy Matters (November 2023)
Major Updates Distance Education, Online Student Reporting, State Authorization and Other Topics Announced for Early 2024 Negotiated Rulemaking The US Department of Education has announced a negotiated rulemaking session covering topics important to the UPCEA community including distance education, reporting for fully online students, as well as state authorization, among other topics. The announced sessions…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
The conversation in higher education around AI has shifted. A few years ago, faculty and administrators were asking whether AI belonged on campus at all. Today, most leaders have moved past that question. Students are using AI tools, regardless of whether institutions sanction them. Employers are already factoring AI fluency into how they evaluate graduates….
“Higher ed doesn’t have a strategy problem. It has an execution problem,” says Jim Lummus, Executive Vice President at University Solutions. For Jim, that tension sits at the heart of almost every challenge facing universities today. “Universities can identify the problem. They can plan for it. But getting things done is so challenging,” he says….

