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Perspectives on Online and Professional Education
from UPCEA’s Research and Consulting Experts

Preparing Four-Year Institutions for Workforce Pell

September 23, 2025

Institutions must begin preparing now for 2026 implementation.  On July 4, 2025, Congress passed the One Big Beautiful Bill Act (OBBBA), a sweeping legislative package that reshapes federal student aid and accountability policy. Among many consequential provisions for higher education is the creation of Workforce Pell, which will extend Pell Grant eligibility to some short-term,…

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How AI Is Rewriting the Playbook for Enrollment Management

September 22, 2025

Introduction Enrollment managers face a paradox: students demand personalized service, yet resources are shrinking. While AI is exciting, it is also an expensive endeavor for enrollment management divisions already stretched by staffing and resource challenges. Traditional methods—manual file reviews, siloed systems, and lagging indicators—simply can’t keep up. The solution lies in determining how to leverage…

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Unique biweekly insights and news review from Ray Schroeder, Senior Fellow at UPCEA

AI Hallucinations May Soon Be History

October 2, 2025

An artifact of the race to the top in Artificial Intelligence (AI) is that mistakes inevitably occur in refining the models that are under continuous development. One of those many mistakes apparently led to hallucinations in outputs. We all are witness to the incredibly frenetic race to develop AI tools that publicly kicked off on…

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AI Teaching Learners Today: Pick Your Pedagogy!

September 18, 2025

University budgets across the country are broken. Overall revenue and accumulated financial support appear to be declining at most universities for a wide variety of reasons. New funding policies, administrative reorganizations such as those at the Department of Education, lean fiscal times for states, diminished regard for higher learning, fewer requirements for degrees among employers…

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Your one-stop shop for the latest Association happenings, policy updates, plus thoughts from the desk of CEO Bob Hansen.

ED to Delay and Clarify Third-Party Servicer Guidance | Policy Matters (April 2023)

Major Updates ED Announces Intent to Rework Third-Party Servicer Guidance, Clarify Scope, Remove International Ban and Delay Deadline In a blog post the Undersecretary of Postsecondary Education, James Kvaal, provided updates on the recent Third-Party Servicer guidance. While they are still reviewing the more than 1,000 public comments, Undersecretary Kvaal writes the Department will update…

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The UPCEA Community: Advancing Online and Professional Education

The UPCEA community is a lot of things – innovative and collaborative, fearless and forward-looking. It’s a community of colleagues who share innovative solutions to vexing challenges. A community of entrepreneurs, working together to expand the frontiers of learning. It’s a community made up of all of us.  This community is part of a great…

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US Department of Education Announces Hearings on Higher Education Rulemaking; Secret Shopping of Institutions | Policy Matters (March 2023)

Major Updates   Deadline March 30: Public Comment on Third Party Servicers – Institutional Members Encouraged to Weigh In The Department has updated Third-Party Servicer guidance to clarify when a servicer is considered as such, and would be privy to additional data and regulation with compliance for federal rules and regulations. The definitions have been…

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Despite high interest, continuing education programs are sputtering (University Business)

Professional continuing education looked particularly enticing to colleges and universities in the wake of the pandemic and the staggering enrollment numbers that followed. With traditional enrollment taking a hit, higher education had to find new avenues to enroll learners, and these types of programs seemed to provide the flexibility that fits into almost every lifestyle….

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Musings on trends and updates from UPCEA CEO Bob Hansen.

Foreword by Bob Hansen Featured in The COLO Guidebook

July 10, 2025

We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…

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A new direction for the Distance Teaching and Learning Conference

November 7, 2024

Over the last three years, UPCEA engaged in an innovative partnership with the University of Wisconsin–Madison to enable the latter’s Distance Teaching and Learning (DT&L) conference to continue under UPCEA’s leadership. The partnership’s goals included making this valuable event for the distance learning community more sustainable and accessible to online practitioners focused on teaching and…

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Valuable insights from UPCEA's trusted corporate partners.

Workforce Pell Is Now Law Under the One Big Beautiful Bill (OBBB)

October 6, 2025

Is your institution ready to deliver, comply, and compete? This update is intended to highlight key portions of the One Big Beautiful Bill (OBBB) that affect colleges and universities. The goal is not to offer opinion, but to bring clarity around the law’s implications—especially the arrival of Workforce Pell. The OBBB is a broad, multi-issue…

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Cybersecurity as a Strategic Priority for Universities

September 22, 2025

Protecting students, data, and credentials starts at the top, because hacks don’t take holidays. Cybersecurity Is Now a Leadership Issue Universities aren’t just academic institutions anymore. They’re digital enterprises. Student data, research, and online platforms are valuable targets, and attackers know it. That’s why cybersecurity has moved out of the IT basement and into the…

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