Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreTwo weeks ago, we examined the transformation of higher education in the next five years. Today, we look at how this transformation will shift the emphasis of our teaching. As with the prior column, this week’s thesis evolves out of the Zoom Keynote to the Rethink AI Conference, sponsored in part by the International Academy…
Read MoreUPCEA Announces Selection of Credential Innovation Consortium Members
10 institutions selected for grant-funded pilot consortium WASHINGTON (October 11, 2023) – UPCEA, the online and professional education association, is thrilled to announce the selection of ten institutions to be part of a small pilot consortium fueled by UPCEA’s “Building Capacity, Expanding Pathways: Accelerating the Growth of Credential Innovation in Higher Education” project. The project…
Gainful Employment and Financial Value Transparency Final Regulations Released – Effective July 1, 2024 | Policy Matters (September 2023)
Major Updates New Gainful Employment and Financial Value Transparency Final Regulations Released – Effective July 1, 2024 The US Department of Education has released final Gainful Employment and “Financial Value Transparency” regulations. The Gainful Employment (GE) regulations include new and higher bars for career programs and connecting outcomes to programs offered by private for-profit…
Advisory Boards Aid in Alleviating AI Anxiety (Inside Higher Ed)
When it comes to artificial intelligence and higher ed, the excitement and hype are matched by the uncertainties and need for guidance. One solution: creating an AI advisory board that brings together students, faculty and staff for open conversations about the new technology. That was a key idea presented at the University of Central Florida’s…
University of Texas System Bets Big on Microcredentials (Inside Higher Ed)
As the saying goes, everything is bigger in Texas. And now going big applies to microcredentials. The University of Texas System, spanning nine academic campuses with roughly 240,000 students, is expanding its partnership with microcredential provider Coursera. The initiative announced last month is Coursera’s largest, aiming to reach 30,000 students with 35 courses by 2025….
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
Read MoreSearch behavior has evolved, and so has the path to enrollment. Generative AI tools like ChatGPT, Gemini, and Google’s AI Overviews shape how people gather information, verify details, and form opinions. For higher education marketers, that means program visibility depends on showing up wherever students look for answers, not only in search results but across…
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