Will artificial intelligence close the student success gap or widen it into a permanent caste system? That is the question higher education leaders should be asking as AI advising tools move from pilot to procurement. The temptation is to treat AI as a cost-savings lever: deploy a chatbot, deflect the tickets, claim a productivity win.…
Each spring, campuses quietly rehearse a familiar transition. The cadence shifts. Energy returns. Commencement ceremonies are scheduled, and multiple beautification processes are underway, from reenergized flower beds to window washing and clean walkways. What was dormant begins to move again. In higher education, this seasonal rhythm offers more than symbolism. It provides a useful leadership lens for…
The Chief Online Learning Officers at colleges and universities are increasingly charting the future of teaching and learning. It was three decades ago that my career in higher education took a turn. I was promoted to full Professor and given the golden opportunity of my career to lead our campus in the use of the…
Many of us utilize AI daily in our higher education work, yet we may not have assessed the ethical and human-centered nature of the tool we have selected and trained through our prompts. AI tools are no longer a relatively simple search engine that is driven by marketing metrics to help us conduct our research.…
From Programs to Ecosystems: Reflections from Misericordia’s Workforce Symposium
Recently, I had the privilege of keynoting UPCEA member Misericordia University’s 2026 Workforce Symposium—an event that brought together institutional leaders, employers, and regional partners to wrestle with one of the most urgent questions facing higher education today: What does it mean to truly align with the workforce—not just in programs, but in purpose? First, deep…
Higher Education at a Crossroads: Leadership, Strategy, and Stewardship
Reflections from a Fireside Chat with President Jon Alger on March 18, 2026 There are moments in this fellowship year that feel distinctly formative—where the conversation you’re facilitating is also, quietly, shaping you. Last week’s fireside chat with American University President Jon Alger was one of those moments for me. As part of my ACE…
The 41 Million SCNC: Why Higher Ed’s Greatest Failure is the Refusal to Recognize Real Life
There has been much discussion about the more than 41 million US learners with “Some College No Credential” (SCNC) over the past several years. Despite a strategic focus by higher education institutions to re-enroll these learners, and with some success, the population has continued to grow. UPCEA hosted a strategic conversation with the Council for…
Public Comment Period Opens on Workforce Pell Implementation Rules (Due April 8) | Policy Matters (March 2026)
Major Updates Public Comment Period Opens on Workforce Pell Implementation Rules (Due April 8) The U.S. Department of Education has officially opened the public comment period on proposed regulations to implement Workforce Pell Grants, with comments due April 8, 2026. These grants offer a new federal financial aid pathway that will allow students to use…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
“Higher ed doesn’t have a strategy problem. It has an execution problem,” says Jim Lummus, Executive Vice President at University Solutions. For Jim, that tension sits at the heart of almost every challenge facing universities today. “Universities can identify the problem. They can plan for it. But getting things done is so challenging,” he says….
Some conferences feel long. This one flew by. And still, I kept thinking I wish I could have attended even more sessions. Over the past few days at the UPCEA Annual Conference, a few very clear themes kept coming back. Not just in presentations, but in conversations with people across institutions. Yes, AI is still very much…