There’s a moment from my college days I remember more clearly than any midterm I ever took. I had stepped away from my bachelor’s degree at Penn State because I wanted to live a little. I’d grown up in the same town that I went to college and I just needed an extended reprieve, something…
Is your online and professional continuing education unit looking for ways to improve job-market outcomes for graduates and alumni? Are you exploring strategies that better align your program portfolio with the skills business and industry leaders say they need both for new hires and for upskilling current employees? Recent employer data provides a clear signal that high-demand employees are ones with verified AI skills and practical experience. A 2025…
Agentic AI is no longer merely an interactive tool we talk to; it is a colleague that acts for us. In a very active and highly competitive environment, AI has grown at breakneck speed. As with so many technologies, business and industry have moved far faster than academe to embrace the cost savings, capability expanding…
AI in Higher Ed Will Come Slowly, Until All of a Sudden! Higher education is, by nature, very slow to change. So it is with embracing Artificial Intelligence (AI). Yet, when it finally comes, the changes will come in an avalanche. In discussions with faculty and staff, I have encountered some reluctance to take AI…
UPCEA Welcomes New Board and Committee Members for 2026 Terms
WASHINGTON, December 12, 2025 – UPCEA, the online and professional education association, is pleased to announce the election of new officers and new directors to serve on the UPCEA Board of Directors. Elected in November, these individuals will assume their roles at the conclusion of the 2026 UPCEA Annual Conference in New Orleans, La. on…
UPCEA Releases 2026 Predictions for Higher Education
Report highlights the accelerating transformation of higher education, from AI-driven infrastructure to lifelong learning pathways. WASHINGTON (Dec. 8, 2025) – UPCEA, the online and professional education association, today announced the release of its “Predictions 2026: Insights for Online & Professional Education.” This year’s report brings together expert perspectives from across the association to examine the…
UPCEA Announces Release of New Secret Shopper Benchmarking Study at UPCEA MEMS 2025
Findings unveiled during the conference’s closing keynote reveal major gaps and opportunities in enrollment responsiveness. WASHINGTON and BOSTON (Dec. 4, 2025) – UPCEA, the online and professional education association, today announced the release of its newest research report, Enrollment Process Review: Secret Shopper Analysis, during the closing session at the 2025 UPCEA Marketing, Enrollment Management,…
Reflecting on the 2025 UPCEA CCI Convening: Designing Intentional, Learner-Centric Pathways
At the inaugural UPCEA Council for Credential Innovation (CCI) Convening, leaders from across UPCEA member institutions came together to explore what it means to build truly learner-centric, intentional credential ecosystems—ones that align with institutional mission, ensure financial sustainability, and elevate the student experience. Hosted as the first in-person gathering of CCI representatives, the event served…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Introduction Higher education is at a crossroads, marked by declining public trust, diminishing enrollments, substantial budget cuts, and increased scrutiny on post-college outcomes. Recent research from UPCEA underscores growing skepticism about the value of traditional degrees, driving institutions and learners alike to explore innovative educational pathways and revenue models (UPCEA, 2025). To address these challenges…
Online programs are no longer a nice-to-have. They are essential, with many schools looking to online as their primary growth lever amid market headwinds. A strong portfolio of online programs can allow institutions to grow enrollment, reach new student populations, and future-proof their offerings. But building, launching, and sustaining a successful online program operation requires…