I recently contributed a chapter in the recently released book, AI Applications in Online Higher Education Administration: Strategies for Maximizing Returns and Improving Outcomes edited by Kathleen Ives, Marie Cini, and Ray Schroeder. This blog highlights key take-aways from my chapter. Higher education recruitment is undergoing one of the most significant transformations in decades. Traditional…
Microcredentials remain firmly embedded in the higher education landscape, but institutional momentum appears to be leveling off. In the recently released 2026 Institutional Perspectives on Microcredentials Report, jointly produced by UPCEA, The EvoLLLution, and Modern Campus, institutional leaders describe a sector that is committed to workforce alignment but constrained by structural and strategic barriers. Based…
I asked Gemini 3 Thinking, ChatGPT 5.4 Thinking, and Sonnet 4.6 Extended to tell me what jobs in higher education are most vulnerable to replacement by Artificial Intelligence (AI) in the next five years. I also asked for recommendations for current and prospective employees in the field. First, let me share with you links to…
Today as I publish the several curated reading lists I maintain, it strikes me that we are approaching the integration of Artificial Intelligence (AI) into our universities in a piecemeal rather than a comprehensive fashion. It seems that most universities began taking up the topic in a transactional way following the release of ChatGPT ‘s…
Reflections from Convergence 2024: Credential Innovation in Higher Education, hosted by UPCEA and AACRAO
The running joke was that this fall’s Convergence, UPCEA’s second collaboration with thoughtful partner AACRAO, was referred to as Convergence Two: Electric Boogaloo, for the verve and excitement around bringing together another sold-out/SRO gathering of credential innovators–in the buzzy city of New Orleans, no less. And though I am fairly certain that pop-y, choreographed dancing…
According To the New UPCEA and Collegis Report, 71% of Prospective Graduate Students Prefer Fully Online Programs
Findings highlight the need for strategic outreach to address master’s degree enrollment challenges in a competitive market [Washington and Illinois] – December 16, 2024 – A new report released today by UPCEA, the online and professional education association, and Collegis Education, a higher education solutions tech-enabler, highlights the growing interest in online master’s degree programs…
Building the Future of Credentials: Explore the LER Accelerator Inventory
By the LER Accelerator coalition We are excited to share the official launch of the LER Accelerator Inventory, a comprehensive collection of resources designed to support institutions in adopting and implementing Learning and Employment Records (LERs). As members of the LER Accelerator coalition, we are proud to contribute to this valuable initiative to create a more transparent, interoperable, and…
UPCEA Welcomes New Board and Committee Members for Terms Beginning in March 2025
WASHINGTON, December 12, 2024 – UPCEA, the online and professional education association, is pleased to announce the election of new officers and new directors to serve on the UPCEA Board of Directors. Elected in November, these individuals will assume their roles at the conclusion of the 2025 UPCEA Annual Conference in Denver, Colorado on March…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…
Community colleges play a vital role in helping learners access affordable education and career-ready training. Students can earn credentials that lead to meaningful jobs quickly, especially in healthcare. Yet for many, financial stress and unmet basic needs make it difficult to enroll or stay enrolled. These barriers often weigh heaviest on part-time, nontraditional, first-generation, and low-income…



