For many online and professional continuing education units, the primary barrier to adopting artificial intelligence is not access to tools, it is uncertainty about where to begin and how to proceed without disrupting daily operations. Leaders are often balancing innovation with stability, making it difficult to introduce new approaches without clear structure. A focused, time-bound strategy can reduce that ambiguity. A 90-day adoption…
The “traditional” student is quickly becoming a relic of a bygone era. The future of enrollment is concentrated in new, non-traditional markets: adult learners seeking rapid re-skilling, dual-enrolled high school students, and the millions of Americans with “some college, no credential” who represent a significant scalable opportunity for growth. Universities know they must pivot decisively…
Many of us utilize AI daily in our higher education work, yet we may not have assessed the ethical and human-centered nature of the tool we have selected and trained through our prompts. AI tools are no longer a relatively simple search engine that is driven by marketing metrics to help us conduct our research.…
The spring semester is coming to a close with the normal host of routines. Yet, beneath those routines, something is unfolding in the labor market that will greet your new graduates who will face an incrementally tighter job market. I asked Claude Sonnet 4.6 Extended Thinking to research the tasks relevant to preparing our new…
UPCEA Issues Comments on Proposed Negotiated Rulemaking September 2018
UPCEA recently commented on the vast undertaking of the rulemaking committee that was proposed by the Department of Education. We find that the proposed depth and breadth of the topics, and the amount of time provided to the committee, coupled with the complexity of those topics and the limited amount of seats at the table…
Letter to Dept of ED on Gainful Employment
UPCEA, along with ACE and 20 other higher education groups sent comments to the Department of Education (ED) on the department’s proposal to rescind existing Gainful Employment regulations. We oppose the Department’s proposal to rescind, instead of revise, the existing gainful employment regulations, and do not believe that simply replacing them with additional disclosures on…
The Commons: Next Generation Learning
A new study forecasts the next generation learning environment. From the creators of Virtually Inspired, a website that showcases pockets of digital learning innovation worldwide, comes “The Classroom of the Future” whitepaper. This downloadable document examines next generation learning. To reimagine education of tomorrow, we must consider new methodologies augmented with technologies that enable us…
People & Programs: NC State University Vice Provost for Continuing Education Alice Warren to Retire
Alice Warren, vice provost for continuing education at North Carolina State University, has announced that she is retiring effective October 1, 2018. Warren joined the McKimmon Center for Extension and Continuing Education at North Carolina State University in 1979. In 2008, she was appointed assistant vice chancellor and director of the division. Under Warren’s leadership…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Some conferences feel long. This one flew by. And still, I kept thinking I wish I could have attended even more sessions. Over the past few days at the UPCEA Annual Conference, a few very clear themes kept coming back. Not just in presentations, but in conversations with people across institutions. Yes, AI is still very much…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…