Enrollment management plays a pivotal role in the success of any online and professional continuing education units through impact on revenue generation, learner engagement, and program sustainability. AI-driven business process automation (BPA) offers transformative solutions to streamline enrollment workflows, enhance recruitment strategies, and improve the overall student experience through allowing staff to focus on human…
Higher education is facing a real challenge—and yes, I said challenge. (Because let’s face it, we really do love a good “opportunity” in higher ed, don’t we?) With over 41 million people in the U.S. who’ve started college and left without a degree, there exists a massive group of learners who are unfinished, yet far…
If ever there was a most important era in which we must emphasize discourse with our students, it is today. We are in the midst of major changes in our culture and society as a whole. I have had a long tenure of teaching in higher education, beginning in 1972 at the instructor level at…
We seem to be obsessed with Artificial General Intelligence (AGI) and Artificial Super Intelligence (ASI). Yet, our forward focus today more appropriately should be on the emergence, impact and potential of Quantum Computing. AI has had a remarkable impact on higher education, since the release of GPT 3.5 in November of 2022. For an inordinately…
Unlocking Opportunity: How Tax Policies Like Section 127 Can Drive Employer Partnerships
By Chelsea Miller, UpSkill America, and Amy Heitzman, UPCEA This piece was originally published in July 2025. It has since been updated to reflect changes to Section 127 as a result of the 2025 tax reconciliation bill. Updated September 1, 2026. Partnership is a key driver to unlocking opportunity in America. This is why UPCEA and UpSkill…
Building Tomorrow’s University Today
How continuing education leaders are turning institutional pressure into possibility Higher education is under no shortage of pressure. Enrollment volatility, strained financial models, rapidly changing technologies, and evolving learner expectations are forcing institutions to reconsider whom they serve, how learning is delivered, and what sustainability will require. But pressure does not determine what comes next….
ED Releases Proposed Accreditation Rule; Comments Due September 21 | Policy Matters (August 2026)
Major Updates ED Releases Proposed Accreditation Rule; Comments Due September 21 The U.S. Department of Education published its proposed accreditation rule, Accreditation, Innovation, and Modernization: The Secretary’s Recognition of Accrediting Agencies, on August 20, following the AIM negotiated rulemaking committee’s consensus agreement in May (which we previously covered in our May Policy Matters newsletter). The…
Membership ROI Calculator: A Simple Framework to Justify UPCEA for Your Team
When a budget review lands on your desk, line items for professional association memberships are often the first to draw scrutiny. The question from leadership is reasonable: What do we actually get for this? For online and professional continuing education units, the honest answer is usually “a great deal” — but only if you can…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
At UPCEA SOLAR 2026, OES Learning Solutions joined Stevie Rocco of Penn State University for a session that asked an important question about how we should be thinking about inclusivity in higher education: What changes when accessibility is treated not simply as a compliance requirement, but as a catalyst for better learning? For PSU, said…
Three years ago, I joined my first UPCEA event without knowing many people in the room. Today, Drieam is a UPCEA Silver Partner, and I’ve lost count of how many Coffee Chats, webinars and conversations that partnership has led to. What has stayed consistent across those three years is not the format of the conversations,…