The Pulse of Higher Ed

Perspectives on Online and Professional Education
from UPCEA’s Research and Consulting Experts

The Resilient Local Network: How to Ditch the ‘Best Practice’ Blueprint for Adult Learner Success

The Replication Dilemma

Today, higher education leaders face intense pressure: prove the value of credentials, raise attainment rates for adult learners, and do it all on shrinking budgets. We have access to high-leverage frameworks—like integrated student support or the guided pathways model—which identify proven principles for success often derived from successful regional or national initiatives.

The Framework vs. The Blueprint

The challenge of adult learner engagement and success lies not in the framework, but in the method of replication.

  • A Framework (or Pattern) is a set of research-backed principles (e.g., connecting learning to real-life goals).
  • A Blueprint (or Model) is a more focused, step-by-step instruction manual for replication that assumes similar local contexts.

When action frameworks are treated as inflexible blueprints, institutions prioritize costly, exact replication over strategic adaptation. This approach drains resources and is ultimately ineffective because the core principles are not connected to the unique systemic context and assets of the local place.

Instead of relying on the blueprint’s fragile, single-point structure, we must build a resilient system. That system is the rhizome: a decentralized, underground root network that spreads horizontally. If one part is severed, the network is not only resilient, but it finds new ways to connect and grow. The place-based rhizome is the necessary resilient support system for adult learners, built by connecting existing community assets.

Challenging the Blueprint Mentality: From Deficit to Asset

The blueprint mentality often relies on a deficit model: identifying all the problems (barriers, poverty, lack of resources) and believing the institution must build expensive, new programs to fill the gaps. This mentality prevents the decentralized, resilient growth of the rhizome by focusing on what is missing rather than what already exists.

A more powerful pathway involves adopting the Asset-Based Community Development (ABCD) framework, which centers on recognizing and connecting existing strengths. This approach is fundamentally relationship-oriented and place-based—the two elements that fuel the rhizome’s connectivity.

The strategic institutional task is not to build what the best practice framework requires, but to find and connect the existing local assets (the rhizome’s roots) that can fulfill the framework’s function.

Three Practical Steps to Activate the Place-Based Rhizome

For the busy practitioner, the shift from blueprint replication to rhizome activation is manageable and budget-conscious. Here are three practical steps to adapt regional or national patterns using local assets:

1. Stop Building Blueprints, Start Mapping Assets

  • The Problem: Frameworks demand specific services (e.g., non-academic support).
  • Action: Re-task staff for low-cost asset mapping to identify non-traditional community nodes (faith groups, libraries, local organizations) that already provide support services.
  • Example: Utilizing a simple asset directory to leverage existing local social services rather than funding a new, duplicative service center on campus, as demonstrated by early efforts in programs like Rhode Island College’s L4L.The college becomes the connector, not the sole provider.

2. Shift Staff Time: From Program Creation to Network Connection

  • The Problem: Budget-constrained staff try to build complex, integrated support systems themselves, leading to staff overwhelm and fragile programs.
  • Action: Reallocate time from program creation to building reciprocal relationships to share the load. The staff’s value shifts from being the provider to the facilitator of the resilient rhizome.
  • Example: Utilizing models for co-location and shared service delivery with non-profit partners to create resilient, decentralized support nodes, similar to the strategies employed by Skyline College and Central New Mexico Community College in their financial stability centers.

3. Embed Reciprocity: Make the Place an Investor in Adult Learner Success

  • The Problem: While connecting with employers is common advice, it often leaves the adult learner shouldering all the financial and logistical risk of education, threatening completion.
  • Action: Transition the employer/community connection from basic curriculum review to a commitment to reciprocal investment in the learner’s journey. This builds a resilient system of shared risk. 
  • Examples of Reciprocity: Implementing stipends for stackable credentials (financial reciprocity) and establishing employer/community-subsidized childcare/transportation (logistical reciprocity). This systemic approach goes deeper than standard workforce alignment; it shares the financial and logistical burden across the rhizome, ensuring resilience.

Conclusion: Cultivating Local Roots

Systems change for adult learner attainment is an act of local cultivation and adaptation. The most successful institutions will be those that transition from being replicators of blueprints to becoming expert connectors who activate the robust, resilient rhizome already embedded in their unique place.

 

Dr. Stacy Townsley-Kestin has over 20 years of experience as a higher education leader and strategist. She recently served as the inaugural Associate Commissioner for Adult Strategy at the Indiana Commission for Higher Education, where she led key initiatives, including the development of the state’s first credit for prior learning (CPL) model policy guidance and a statewide initiative recognizing military student support efforts. Stacy is also a Strategic Advisor for UPCEA Research and Consulting.  To learn more about UPCEA Research and Consulting, please contact [email protected]

Learn more about UPCEA's expert consultants

Do you need help with your PCO unit or campus? We can help. Contact UPCEA Research and Consulting for a brief consult. Email [email protected] or call us at 202-659-3130.

Trusted by the nation's top colleges and universities, UPCEA Research and Consulting provides the best value in the industry today. UPCEA's industry experts have years of experience in Online and Professional Continuing education - put them to work for you!

UPCEA Research and Consulting offers a variety of custom research and consulting options through an outcomes-focused pricing model. Find the option(s) that best suit your institution.

Learn more about UPCEA Research & Consulting


The UPCEA Difference

Unmatched Experience: For more than 100 years, UPCEA consultants have exclusively served the needs of online and professional continuing education programs. UPCEA consultants leverage their extensive industry expertise to expedite solutions, anticipate upcoming shifts, and offer distinct best practices, effectively aiding clients in achieving their goals.

Cost Effectiveness: As a nonprofit, member-serving organization, we provide unmatched value, allowing you to maximize limited research and consulting budgets.

Action in Motion: Our cadre of experienced, skilled authorities and expert practitioners propels you forward, translating research and consulting into impactful implementation, a distinctive hallmark of UPCEA. Our team of current and former institutional leaders will support you, turning research and consulting into action.

Mission Alignment: Like you, our mission is to enhance and expand educational opportunities and outcomes for adult and other non-traditional learners. We share your values and work in partnership with you to advance access and excellence in education.

Other UPCEA Updates + Blogs

Workforce Pell and New Federal Accountability Measures Put Data Readiness in the Spotlight, New UPCEA Report Finds

New guidance from UPCEA highlights the growing urgency of data quality, learner mobility, and outcomes reporting for four-year institutions WASHINGTON, D.C., May 14, 2026 — As Workforce Pell and new federal accountability measures reshape expectations for postsecondary outcomes reporting, colleges and universities must rethink how they track, verify, and communicate learner success, according to a…

Spring Strategies: Leading AI-Driven Change in Higher Education

Each spring, campuses quietly rehearse a familiar transition. The cadence shifts. Energy returns. Commencement ceremonies are scheduled, and multiple beautification processes are underway, from reenergized flower beds to window washing and clean walkways.  What was dormant begins to move again. In higher education, this seasonal rhythm offers more than symbolism. It provides a useful leadership lens for…

Five Years In: What the 2026 State of Continuing Education Report Reveals

I have always appreciated how honest wood is. Look at a cut stump and the rings tell a story: good years, lean years, drought, recovery. That feels like the right way to read the newly released 2026 State of Continuing Education report from UPCEA, Modern Campus, and The EvoLLLution. As this partnership reaches its five-year…

Installation 101: Guidance for Launching On-Base Marketing to Military-Connected Students

In the world of online and professional continuing education, we often talk about “meeting students where they are.” When it comes to the military community, that isn’t just a metaphor, it’s often a physical location. For marketing teams at UPCEA member institutions, military installations are a unique ecosystem. To succeed here, you cannot simply port…

DOJ Extends Accessibility Deadline to April 2027 | Policy Matters (April 2026)

Major Updates DOJ Extends ADA Title II Web Accessibility Deadline to April 2027 On April 20, 2026, the Department of Justice issued an Interim Final Rule extending the ADA Title II digital accessibility compliance deadlines by one year for all state and local government entities, including public colleges and universities. Public institutions serving populations of…

UPCEA Announces 2026-2027 Leadership Team for Council for Chief Online Learning Officers

UPCEA, the online and professional education association, announces the 2026-2027 leadership team for the Council for Chief Online Learning Officers (C-COLO). The association extends its gratitude to the 12 member volunteers serving in leadership roles for this body.  The Council for Chief Online Learning Officers (C-COLO) and its members focus on leveraging the strategic potential…

The Nation's Top Universities Choose UPCEA Research and Consulting

Informed decisions. Ideas that work. The data you need. Trusted by the top universities in the nation.