Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreThere is a new “cliff” in American higher education, and it is not the demographic cliff. Rather, it is the dramatic cliff in math knowledge, skills, and abilities. Let me be clear that other discipline deficiencies are found in this new generation of college students, however they are dwarfed by those in math. These have…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreDepartment of Education Announces Formal Rulemaking Committee, Seeks Nominations
Following their request for input on a wide-ranging set of topics to be placed into a single negotiated rulemaking session, the Department has formally announced their intent to hold sessions in January, February, and March related to these issues. The department has decided to split this rulemaking session into one main committee regarding “Accreditation and…
People & Programs: UCLA Dean of Continuing Education and Extension Wayne Smutz to Retire
Dr. Wayne Smutz, Dean of Continuing Education and Extension at the University of California, Los Angeles, has announced that he is retiring effective October 31, 2018. Smutz has served as the Dean of Continuing Education and UCLA Extension since October 2013. UCLA Extension is the continuing education division of the University of California, Los Angeles….
Google Curriculum, College Credit (Inside Higher Ed)
Google made its first substantial foray into postsecondary education in January, with the creation of a new online certificate program aimed at people who are interested in working in entry-level IT support roles. Necessity was a key motivator for the technology giant, which like most has struggled to find enough IT hires and also is seeking to…
The Seven Deadly Sins Of Digital Badging In Education (Forbes)
An academic institution’s digital badging initiative is getting off the ground and students are “earning” badges, or micro-credentials, but are they actually providing value to the student toward his or her future career? Many academic institutions are going through this evolution process in deciding to certify learning through credentialing, otherwise known as digital badging to help…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreHalf of prospective students use AI tools every week. Yet, only about a third of higher education institutions have a formal strategy for AI search. That gap isn’t just a metric. It’s a brand visibility crisis. Students are using ChatGPT and Perplexity to research programs, compare universities, and narrow their lists, often before they ever…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
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