Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreThere is a new “cliff” in American higher education, and it is not the demographic cliff. Rather, it is the dramatic cliff in math knowledge, skills, and abilities. Let me be clear that other discipline deficiencies are found in this new generation of college students, however they are dwarfed by those in math. These have…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MorePolicy Matters | Many Regulations Taking Effect July 1 (June 2020)
COVID 19 – CARES Act Funding + Reopening Policies The past few months have been confusing for institutions wishing to disburse COVID-19 emergency grant dollars due to the Department of Education changing allocation calculations and requirements, including eligibility for who can receive grants from the relief legislation. One of the main groups that the Administration has…
Racial Justice and the Mission of Professional, Continuing, and Online Education
UPCEA and its members are deeply troubled by the recent senseless killing of George Floyd, an unarmed black man in Minneapolis, and the lives taken before him. Many others have been affected in the wake of these tragedies. This, combined with the health care disparities exacerbated by the COVID-19 pandemic, underscore the systemic racism that…
UPCEA Signs Letter to Hill on Broadband Access and Infrastructure
Twenty-nine (29) higher education associations and organizations, including UPCEA, joined EDUCAUSE on June 5, 2020, in sending a letter to Congress on significant broadband issues for higher education. The groups asked Congress to consider the needs of economically distressed college students in relation to efforts to bridge the digital divide during COVID-19 pandemic, specifically citing the Supporting Connectivity…
Policy Matters | Department of Education Extends Distance Education Approval to December (May 2020)
Department of Education Extends Distance Education Approval to December In an updated guidance letter, the Department of Education has extended flexibility, originally provided in early March, for broad approval of the creation of distance education programs beginning between March 5 and December 31, 2020 due to interruptions of study related to COVID-19. It has also extended…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreHalf of prospective students use AI tools every week. Yet, only about a third of higher education institutions have a formal strategy for AI search. That gap isn’t just a metric. It’s a brand visibility crisis. Students are using ChatGPT and Perplexity to research programs, compare universities, and narrow their lists, often before they ever…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
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