Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreTwo weeks ago, we examined the transformation of higher education in the next five years. Today, we look at how this transformation will shift the emphasis of our teaching. As with the prior column, this week’s thesis evolves out of the Zoom Keynote to the Rethink AI Conference, sponsored in part by the International Academy…
Read MoreUPCEA Seeks VP of Finance & Administration
UPCEA is currently seeking a Vice President of Finance & Administration for a fully remote position. I am turning to the UPCEA community for help in filling this spot on our team at headquarters. If you know anyone in the finance and accounting areas of the non-profit or higher education sectors who might be interested…
Application Now Open: The Bethaida “Bea” González Diversity in Leadership Scholars program
In an effort to professionalize and elevate the field of Professional, Continuing, and Online Education (PCO), UPCEA is launching a series of Online Professional Development programs. As we examined the unique challenges of the profession, the importance of representative and diverse leadership—a cornerstone of UPCEA’s Commitment to Diversity and Inclusive Excellence—came to the forefront. To…
Experts Predict More Digital Innovation by 2030 Aimed at Enhancing Democracy (Pew Research Center Internet & Technology)
“Americans and many around the world are not terribly satisfied with the state of democracy and the institutions that undergird it. Experts who were canvassed about the relationship between people’s technology use and democracy also expressed serious concerns about how things will unfold in the next decade. […] Ray Schroeder, associate vice chancellor of online learning at the University…
Policy Matters | Many Regulations Taking Effect July 1 (June 2020)
COVID 19 – CARES Act Funding + Reopening Policies The past few months have been confusing for institutions wishing to disburse COVID-19 emergency grant dollars due to the Department of Education changing allocation calculations and requirements, including eligibility for who can receive grants from the relief legislation. One of the main groups that the Administration has…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
Read MoreSearch behavior has evolved, and so has the path to enrollment. Generative AI tools like ChatGPT, Gemini, and Google’s AI Overviews shape how people gather information, verify details, and form opinions. For higher education marketers, that means program visibility depends on showing up wherever students look for answers, not only in search results but across…
Read More