Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…
Read MoreIntroduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…
Read MoreMost of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…
Read MoreTwo weeks ago, we examined the transformation of higher education in the next five years. Today, we look at how this transformation will shift the emphasis of our teaching. As with the prior column, this week’s thesis evolves out of the Zoom Keynote to the Rethink AI Conference, sponsored in part by the International Academy…
Read MoreNew to Teaching Online? Avoid Reinventing the Wheel: Interview Results From Experienced Online Instructors
During the COVID-19 pandemic, remote education has become increasingly relevant for large numbers of instructors, students, and higher education professionals. Many have found remote teaching to be daunting, and have wondered how to provide equivalent learning opportunities to students without the face-to-face contact, as well as resources, offered in classroom settings. However, professionals in online…
Policy Matters | Are You, Your Students and Staff Registered to Vote? (September 2020)
Major Updates Are You, Your Students and Staff Registered to Vote? College campuses have played a unique role in both Census data collection as well as voting efforts this year, as students who may live on or near campus have been rapidly displaced or decided to move to other places as campuses closed or their…
Supporting Faculty and Staff in the Development of High Quality Online Experiences: Crowdsourced Resources for the 2020-2021 Academic Year
Earlier this summer, at the suggestion of Aaron Brower and Ryan Anderson of the University of Wisconsin Extended Campus, UPCEA led the crowdsourcing of resources to support higher quality remote teaching for the 2020-2021 academic year. The project was bold, audacious, and one that proved to be challenging for a host of reasons, mainly due…
College Faculty and Administrators Feel Prepared to Teach Online This Fall and Are Optimistic about the Future of Higher Education, According to New Survey
The Second Digital Learning Pulse Survey, Conducted by Bay View Analytics on Behalf of OLC, WCET, UPCEA, CDLRA and Cengage, Looks at the Needs of Higher Education Institutions in the Wake of COVID-19 September 22, 2020 — U.S. higher education faculty and administrators agree that they are prepared to teach online this fall, and while…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Read MoreWe are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Read MoreStudent success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…
Read MoreSearch behavior has evolved, and so has the path to enrollment. Generative AI tools like ChatGPT, Gemini, and Google’s AI Overviews shape how people gather information, verify details, and form opinions. For higher education marketers, that means program visibility depends on showing up wherever students look for answers, not only in search results but across…
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