There’s a moment from my college days I remember more clearly than any midterm I ever took. I had stepped away from my bachelor’s degree at Penn State because I wanted to live a little. I’d grown up in the same town that I went to college and I just needed an extended reprieve, something…
Is your online and professional continuing education unit looking for ways to improve job-market outcomes for graduates and alumni? Are you exploring strategies that better align your program portfolio with the skills business and industry leaders say they need both for new hires and for upskilling current employees? Recent employer data provides a clear signal that high-demand employees are ones with verified AI skills and practical experience. A 2025…
Agentic AI is no longer merely an interactive tool we talk to; it is a colleague that acts for us. In a very active and highly competitive environment, AI has grown at breakneck speed. As with so many technologies, business and industry have moved far faster than academe to embrace the cost savings, capability expanding…
AI in Higher Ed Will Come Slowly, Until All of a Sudden! Higher education is, by nature, very slow to change. So it is with embracing Artificial Intelligence (AI). Yet, when it finally comes, the changes will come in an avalanche. In discussions with faculty and staff, I have encountered some reluctance to take AI…
Reflections on trends in student success
While many of our colleagues across the country are in the throes of fall orientation, the first weeks of classes, and maybe even a little bit of college football, those of us on the quarter system have well over a month until our fall courses start. And if I’m being honest, I’m still knee deep…
UPCEA Announces 2021 Diversity in Leadership Scholars
UPCEA is pleased to announce the 2021 cohort of Bethaida “Bea” González Diversity in Leadership Scholars. We look forward to these eight individuals joining our learning community as they pursue the courses in their chosen certificate program. Representative and diverse leadership is a cornerstone of UPCEA’s Commitment to Diversity and Inclusive Excellence. The goal of…
Alternative credentials in higher education have a champion (EdScoop)
A leading higher education association is setting its sights on alternative credentials, on Tuesday launching two new groups to simplify the process for institutions looking to implement more short-term programs. The University for Professional and Continuing Education Association announced a council, composed of campus leadership drawn from its more than 400 member institutions, to lead…
UPCEA Establishes Hub for Credential Innovation with New Council for Credential Innovation and Alternative Credentials Network
Dedicated community will deliver strategic and practical guidance for postsecondary professionals involved in the design, development, and delivery of alternative credentials, intended to align higher education programming with the needs of learners and the labor market. WASHINGTON, D.C. (Aug. 24, 2021) – Alternative and non-degree credentials continue to gain relevance and traction with students…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Introduction Higher education is at a crossroads, marked by declining public trust, diminishing enrollments, substantial budget cuts, and increased scrutiny on post-college outcomes. Recent research from UPCEA underscores growing skepticism about the value of traditional degrees, driving institutions and learners alike to explore innovative educational pathways and revenue models (UPCEA, 2025). To address these challenges…
Online programs are no longer a nice-to-have. They are essential, with many schools looking to online as their primary growth lever amid market headwinds. A strong portfolio of online programs can allow institutions to grow enrollment, reach new student populations, and future-proof their offerings. But building, launching, and sustaining a successful online program operation requires…

