The current environment for online higher education is defined by what the 2026 Landscape of Higher Education Report calls a decade of “structural change,” making the job of a Chief Online Learning Officer (COLO) complex and intensely stressful. COLOs are not operating in a vacuum; they must manage a landscape of operational complexity. The Benchmarking…
Artificial intelligence is rapidly reshaping work across society, and higher education institutions are no exception. Traditionally, discussions around AI in the academy have focused on student-facing issues such as academic integrity and personalized learning. Today’s higher education leaders are called to lead institutional transformation shaped by AI. A new research study from EDUCAUSE conducted in partnership with AIR, NACUBO,…
Today as I publish the several curated reading lists I maintain, it strikes me that we are approaching the integration of Artificial Intelligence (AI) into our universities in a piecemeal rather than a comprehensive fashion. It seems that most universities began taking up the topic in a transactional way following the release of ChatGPT ‘s…
Information and knowledge are growing at an accelerating rate. As we usher graduates out of college, much of their knowledge is useless, already out of date. On Medium, Futurist Jim Carroll writes “In 1900, knowledge doubled approximately every 100 years. By 1945, this rate accelerated to every 25 years, and by 1982, it was every…
UPCEA Launches Alternative Credentials Community to Advance Quality Standards, Policy, Best Practices
Dedicated resources include benchmarking research, peer learnings and networking via new Council for Credential Innovation and Alternative Credentials Network WASHINGTON, DC, UNITED STATES, September 27, 2021 — The University Professional and Continuing Education Association (UPCEA) today launched its Council for Credential Innovation and Alternative Credentials Network, providing dedicated resources to advance quality standards, policy and…
Data Privacy Regulations Set to Impact Higher Education Marketing and Enrollment
For 25 years, the collection and trading of financial, social, personal, and location data via digital means has been a booming, multi-billion-dollar business. Web cookies and other tracking technologies, such as personal identifiable information (PII), have basically followed digital users almost everywhere they went, and they rarely had much control over what was collected and…
UPCEA Seeks Part-Time Data Analyst to Join Center for Research and Strategy Team
UPCEA is currently seeking a part-time Data Analyst for a fully remote position with our Center for Research and Strategy team. The Data Analyst is responsible for collecting, analyzing, and transforming data into actionable insights on various projects for UPCEA. Role responsibilities include identifying, gathering, and analyzing data to produce understandable and insightful figures and…
In Memoriam: Karen Swan
Long-time UPCEA member and colleague Karen Swan passed away in early September 2021. Dr. Swan served as professor of education at the University of Illinois at Springfield’s Center for Online Learning, Research and Service. Previously, she served as research professor at Kent State University’s Research Center for Educational Technology. Dr. Swan completed her doctorate in…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Discover how to explain AI SEO ROI to university leadership when attribution is imperfect, with insights and strategy from Search Influence. Across higher education, marketing teams are being asked to explain AI search visibility before institutions agree on how to measure it. Leadership discussions are moving quickly, while reporting frameworks remain centered on keyword rankings,…
Community colleges play a vital role in helping learners access affordable education and career-ready training. Students can earn credentials that lead to meaningful jobs quickly, especially in healthcare. Yet for many, financial stress and unmet basic needs make it difficult to enroll or stay enrolled. These barriers often weigh heaviest on part-time, nontraditional, first-generation, and low-income…