As leaders in online and professional continuing education, we often find ourselves at the intersection of hope and pragmatism. We see the transformative power of a postsecondary credential for an adult balancing career and family. Yet, we also hear a recurring, disheartening refrain from prospective students: “I simply can’t afford it.” There’s a persistent myth…
Will artificial intelligence close the student success gap or widen it into a permanent caste system? That is the question higher education leaders should be asking as AI advising tools move from pilot to procurement. The temptation is to treat AI as a cost-savings lever: deploy a chatbot, deflect the tickets, claim a productivity win.…
Much is being said about the impact of Artificial Intelligence (AI) in the hands of students resulting in “too many “A”s being granted! We are seeing colleges and universities across the country cracking down on “grade inflation.” It is my long-held belief that striving to have a near-equal number of “A”s and “F”s in a…
The Chief Online Learning Officers at colleges and universities are increasingly charting the future of teaching and learning. It was three decades ago that my career in higher education took a turn. I was promoted to full Professor and given the golden opportunity of my career to lead our campus in the use of the…
UPCEA/MindEdge study finds mature adult learners have complex views about education
One size doesn’t fit all — Differences among Boomer learners, retirees, and the mature adult learner BOSTON, MA and WASHINGTON, DC (July 29, 2022) – Driven by Baby Boomer retirements and the Great Resignation, a new wave of mature learners is looking at options in continuing education – but not necessarily to learn new job skills,…
The Metaverse and Web 3.0: Embedding Ourselves into the Internet (The European Business Review)
Read Ray Schroeder’s perspective on the metaverse and augmented reality. We are embarking on an online environment transformation that is every bit as revolutionary as the inception of the Web browser in 1992. The Metaverse will supplant the browser for many of our activities. We will immerse ourselves through avatars to engage in commerce, education, and social…
Announcing a new direction for UPCEA’s Regions
UPCEA is excited to share the new strategic direction for the association’s five Regions. The Regions are an integral component of UPCEA’s access mission, and are key to both UPCEA’s legacy and future success. Over UPCEA’s 107 year history, the Regions have undergone changes like geographic boundaries, to the more recent Regional conference pilot events…
Google’s low-cost certificate program aims to help jumpstart tech careers (The College Fix)
Google is making headway with a less expensive and self-paced option to earn digital certifications amid a decline in college enrollment. Google advertises the certification programs as a low-cost option to an expensive and time-consuming four-year higher education pathway. According to the tech giant, a certificate can be earned in three to six months applying…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Your next prospective student has already formed an impression of your program. They just haven’t visited your website yet. Half of prospective students now use AI tools at least weekly. 79% read Google’s AI Overviews. Before a student fills out an RFI form, an AI tool has likely already answered their questions about your program,…
The conversation in higher education around AI has shifted. A few years ago, faculty and administrators were asking whether AI belonged on campus at all. Today, most leaders have moved past that question. Students are using AI tools, regardless of whether institutions sanction them. Employers are already factoring AI fluency into how they evaluate graduates….

