Leadership is not defined only by the circumstances we encounter, but also by how we learn from them and determine what comes next. Higher education leaders often accept positions because they believe in an institution’s mission and see opportunities to make a meaningful difference. They bring experience, professional judgment, and a commitment to supporting students,…
COLO Compass: Evidence and practical direction for chief online learning officers. Throughout National Distance Learning Week, I’ve written about how much online learning leaders are now expected to handle: AI governance, the financial case for online education, relationships with policymakers, financial aid fraud, and operations that extend well beyond their own units. The question for…
Clearly, many aspects of everyday living have begun to change in the emerging, evolving “Age of AI.” Higher education must acknowledge and adapt to those changes and anticipate the ones yet to come. Some faculty members fail to recognize that the world has changed and we must respond to those changes in how and what…
In a remarkable period of intense development of powerful Artificial Intelligence (AI) capabilities, leaders in the industry have called for a modest level of oversight to ensure safety and provide protections against misuse and abuse of the power of AI. Late last month, President Trump announced the formation of a “Superintelligence Force” to oversee AI…
How Education Leaders Think Generative AI Will Impact Classroom Learning (CB&A)
With the recent launch of ChatGPT, generative artificial intelligence entered the chat (pun intended) in a big way, and commentators immediately expressed concern about plagiarism and other forms of cheating in the classroom. Since those early days, the conversation about how these new generative AI tools will disrupt classroom teaching and learning has broadened. Bigger…
ED to Delay and Clarify Third-Party Servicer Guidance | Policy Matters (April 2023)
Major Updates ED Announces Intent to Rework Third-Party Servicer Guidance, Clarify Scope, Remove International Ban and Delay Deadline In a blog post the Undersecretary of Postsecondary Education, James Kvaal, provided updates on the recent Third-Party Servicer guidance. While they are still reviewing the more than 1,000 public comments, Undersecretary Kvaal writes the Department will update…
The UPCEA Community: Advancing Online and Professional Education
The UPCEA community is a lot of things – innovative and collaborative, fearless and forward-looking. It’s a community of colleagues who share innovative solutions to vexing challenges. A community of entrepreneurs, working together to expand the frontiers of learning. It’s a community made up of all of us. This community is part of a great…
US Department of Education Announces Hearings on Higher Education Rulemaking; Secret Shopping of Institutions | Policy Matters (March 2023)
Major Updates Deadline March 30: Public Comment on Third Party Servicers – Institutional Members Encouraged to Weigh In The Department has updated Third-Party Servicer guidance to clarify when a servicer is considered as such, and would be privy to additional data and regulation with compliance for federal rules and regulations. The definitions have been…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
A learner who values independence may find an automated response convenient and sufficient. Another, facing the same question, may need guidance to understand the implications for their circumstances. Both expect the institution to help them move forward, but what that requires can look quite different. Boundless Learning’s 2026 online learner segmentation research, conducted with Hanover…
Over 80% of instructional designers reported using AI in 2025, and it’s safe to assume that number has grown this year. (At Six Red Marbles, all our designers use AI daily.) They’re using AI for everything from proposing guidelines for content development to formatting documents and creating visuals. At colleges and universities, instructional designers are…