Each spring, campuses quietly rehearse a familiar transition. The cadence shifts. Energy returns. Commencement ceremonies are scheduled, and multiple beautification processes are underway, from reenergized flower beds to window washing and clean walkways. What was dormant begins to move again. In higher education, this seasonal rhythm offers more than symbolism. It provides a useful leadership lens for…
I have always appreciated how honest wood is. Look at a cut stump and the rings tell a story: good years, lean years, drought, recovery. That feels like the right way to read the newly released 2026 State of Continuing Education report from UPCEA, Modern Campus, and The EvoLLLution. As this partnership reaches its five-year…
The Chief Online Learning Officers at colleges and universities are increasingly charting the future of teaching and learning. It was three decades ago that my career in higher education took a turn. I was promoted to full Professor and given the golden opportunity of my career to lead our campus in the use of the…
Many of us utilize AI daily in our higher education work, yet we may not have assessed the ethical and human-centered nature of the tool we have selected and trained through our prompts. AI tools are no longer a relatively simple search engine that is driven by marketing metrics to help us conduct our research.…
New Book Turns Lens on Online Education’s ROI Imperative
‘Using ROI for Strategic Planning of Online Education’ explores process for shifting to an ROI mindset amid pressure for higher ed to prove value and relevance WASHINGTON, DC, UNITED STATES, October 25, 2022 — Higher education has rarely employed return on investment (ROI) methodology in strategic planning for online education. This may be about to…
2022 UPCEA MEMS Award Recipients Announced
15 Recipients Chosen For Three Award Categories WASHINGTON, D.C., October 20, 2022 — UPCEA, the leader in online and professional continuing education, has announced the recipients of the 2022 Excellence in Enrollment Management Award, Excellence in Diversity, Equity, and Inclusiveness in Marketing, Enrollment, and Student Success Award, and the new Excellence in Marketing Award. All…
In-House or Outsource? UPCEA/University of Louisville study explores factors at play in deciding to work with an OPM
New Research Offers Insights into the Criteria and Contractual Agreements Chief Online Learning Officers (COLOs) Consider When Deciding to Work With an OPM LOUISVILLE, KY and WASHINGTON, DC (October 6, 2022) — With the explosive growth of online learning and the accompanying rise of online program managers (OPMs), Chief Online Learning Officers (COLOs) at higher…
Building the University of Tomorrow
In the recent opinion piece, “Imagine We Are Starting a University Now,” UPCEA Senior Fellow Ray Schroeder reflects on what will be necessary to prepare higher education institutions for the future through an engaging thought exercise of starting a higher education institution from scratch in 2022. Where would you begin? Central to the thought exercise…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Some conferences feel long. This one flew by. And still, I kept thinking I wish I could have attended even more sessions. Over the past few days at the UPCEA Annual Conference, a few very clear themes kept coming back. Not just in presentations, but in conversations with people across institutions. Yes, AI is still very much…
Online enrollment leaders don’t need another mandate to “use AI.” They need relief. Most teams are already stretched thin by demands to manage inquiry volume, follow-up expectations, data hygiene, and prospect responsiveness. They lack the capacity to take on yet another complex initiative, especially one that feels abstract or disruptive. AI mandates promise transformation when…
