Artificial intelligence is becoming part of the everyday work of higher education. From enrollment management and student services to academic administration and continuing and professional education, AI is creating opportunities to rethink how work is accomplished. Much of the discussion has focused on what AI can do. For institutional leaders, however, a more important question…
There are many assumptions about AI use across generations. Gen Z readily embraces artificial intelligence. Millennials are integrating it into their work. Gen X is more cautious and pragmatic. Baby Boomers are reluctant adopters. Is it really that simple? Perhaps not. Generational differences in AI use appear to be real. What those differences mean is…
In a remarkable period of intense development of powerful Artificial Intelligence (AI) capabilities, leaders in the industry have called for a modest level of oversight to ensure safety and provide protections against misuse and abuse of the power of AI. Late last month, President Trump announced the formation of a “Superintelligence Force” to oversee AI…
I am an advocate for AI and the vast possibilities for advancement it can bring across the world. Yet, these advancements must not be rushed lest we risk unintended consequences. In this high-tech, high-competition environment in the AI field, we are seeing new versions of models rolled out by the frontier companies (OpenAI, Google and…
Membership ROI Calculator: A Simple Framework to Justify UPCEA for Your Team
When a budget review lands on your desk, line items for professional association memberships are often the first to draw scrutiny. The question from leadership is reasonable: What do we actually get for this? For online and professional continuing education units, the honest answer is usually “a great deal” — but only if you can…
From Silos to Systems: A Practical Guide to Cross-Campus Partnerships for Adult Learners
Adult learners have gradually become one of the most important populations in higher education. Roughly 3.9 million students over the age of 25 were enrolled in undergraduate programs in fall 2023, and adult learners now make up at least 40% of total higher ed revenue. Yet many institutions still serve them with structures built for…
With New AI Requirements and Courses, Colleges Eye AI Fluency (Inside Higher Ed)
“As artificial intelligence continues to reshape the workforce, several colleges and universities are introducing AI requirements to general education curricula, majors and certificate programs this fall. Some institutions—for example, Miami University, Ohio State University and the State University of New York system—are embedding AI competencies into pre-existing majors and coursework. Others, including Northwestern University and the Wentworth Institute of Technology,…
Report: Benchmarking Online Ed (Inside Higher Ed)
“Last year, the online and professional education association UPCEA urged institutions to close the gap between student expectations on institutional preparedness for online learning as part of its annual report on the Benchmarking Online Enterprises Survey. This year’s report, released Monday, warns that the story beneath the 2026 data isn’t one of a “rising tide lifting…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
What if a student uses AI to complete an assignment and does it better than they could have done manually? The instinct may be to say the student didn’t do the work. But the workplace may reward the student for doing exactly what the classroom penalized. That creates a different question for higher education: not…
AI tools now play a big role in which online and continuing education programs make a prospect’s shortlist, and that shortlist has room for only three. Search Influence and UPCEA’s 2026 AI Search Research Study shows what it takes to earn one of those spots. Key Insights 56% of prospective online and continuing education students…