There are many assumptions about AI use across generations. Gen Z readily embraces artificial intelligence. Millennials are integrating it into their work. Gen X is more cautious and pragmatic. Baby Boomers are reluctant adopters. Is it really that simple? Perhaps not. Generational differences in AI use appear to be real. What those differences mean is…
When UPCEA released the original Hallmarks of Excellence in Online Leadership in 2016, online education was widely viewed as an emerging modality. A decade later, the landscape has shifted. The newly released 2026 Hallmarks of Excellence in Digital Learning Enterprises (2026 Hallmarks) reflects a higher education ecosystem where digital capability is no longer an add-on,…
I am an advocate for AI and the vast possibilities for advancement it can bring across the world. Yet, these advancements must not be rushed lest we risk unintended consequences. In this high-tech, high-competition environment in the AI field, we are seeing new versions of models rolled out by the frontier companies (OpenAI, Google and…
After nearly four long years of evolving and often conflicting policies since ChatGPT officially emerged, high profile public school districts have decided they now need a moratorium on use of AI to provide even more time to consider policies and practices. Readers of this column know that I generally constrain topics to higher education, however,…
As online learning programs grow, so does the need for data-informed decisions (eCampus News)
“While online learning has matured in many respects, there is still significant potential for growth, innovation, and improvement, according to a new report that underscores the need for data-informed decision-making in shaping the future of online education. The new research report, “Benchmarking Online Enterprises: Insights into Structures, Strategies, and Financial Models in Higher Education,” was released…
UPCEA Releases 2025 Predictions for Online & Professional Education
Report highlights trends shaping the future of higher education, from AI integration to workforce-ready credentials. WASHINGTON and PHILADELPHIA (Dec. 3, 2024) – UPCEA, the online and professional education association, today announced the release of its “2025 Predictions for Online & Professional Education.” The report provides critical insights into the trends and innovations that are poised…
UPCEA Partners with UALL to Support Global Lifelong Learning Study
Comprehensive study to strengthen college and university lifelong learning initiatives WASHINGTON, D.C., December 2, 2024 — UPCEA, the online and professional education association, is proud to support the Universities Association for Lifelong Learning (UALL)’s comprehensive global study to help higher education institutions enhance their lifelong learning offerings, The future of lifelong learning: a new study…
Election Outcomes: Proposed Distance Ed Rules and Incentive Compensation Changes Unlikely to Proceed | Policy Matters (November 2024)
Major Updates Recently Proposed Distance Education Regulations, Changes to Third-Party Servicers, Incentive Compensation, Are Unlikely to Move Forward The Department of Education’s recent negotiated rulemaking session aimed to revise key regulations, including those related to distance education. However, consensus among stakeholders wasn’t reached, leaving the Department to decide on proposed language. While some, like distance…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Cut the Roles, or Support the People? When generative AI began fielding most of IKEA’s customer service questions, the company faced a choice familiar to any employer navigating fast-moving technology: cut the affected roles, or retrain the people in them. IKEA retrained them. The retailer built a program that moved 8,500 customer service employees into…
As a student affairs professional, I’ve spent much of my career helping students connect what they’re learning to where it might take them. Along the way, students have taught me something: they are more open to unexpected career possibilities than we sometimes give them credit for. When I introduced students to professions or credentials they had…