There are many assumptions about AI use across generations. Gen Z readily embraces artificial intelligence. Millennials are integrating it into their work. Gen X is more cautious and pragmatic. Baby Boomers are reluctant adopters. Is it really that simple? Perhaps not. Generational differences in AI use appear to be real. What those differences mean is…
When UPCEA released the original Hallmarks of Excellence in Online Leadership in 2016, online education was widely viewed as an emerging modality. A decade later, the landscape has shifted. The newly released 2026 Hallmarks of Excellence in Digital Learning Enterprises (2026 Hallmarks) reflects a higher education ecosystem where digital capability is no longer an add-on,…
I am an advocate for AI and the vast possibilities for advancement it can bring across the world. Yet, these advancements must not be rushed lest we risk unintended consequences. In this high-tech, high-competition environment in the AI field, we are seeing new versions of models rolled out by the frontier companies (OpenAI, Google and…
After nearly four long years of evolving and often conflicting policies since ChatGPT officially emerged, high profile public school districts have decided they now need a moratorium on use of AI to provide even more time to consider policies and practices. Readers of this column know that I generally constrain topics to higher education, however,…
UPCEA Co-Signs Letter with ACE in Response to Department of Ed’s DCL | Policy Matters (February 2025)
UPCEA Co-Signs Letter with ACE and Other Organizations in Response to Department of Education’s Feb. 14, 2025 Dear Colleague Letter (American Council on Education) “The stated purpose of the DCL is to “provide clarity to the public regarding existing legal requirements” for colleges and universities under the Supreme Court’s 2023 decision in Students for Fair…
Higher Education Leaders Align on Guiding Principles for Learning and Employment Records
LER Accelerator champions interoperable credentialing systems to advance workforce development and learner empowerment. Washington, DC – February 26, 2025 – In a landmark collaboration, 12 leading national associations have adopted a unified set of core principles for advancing Learning and Employment Records (LERs). This collective agreement marks a pivotal step toward aligning learning and skills…
How to Develop Leaders in the Online, Continuing, and Professional Education Landscape
Introduction The online, continuing, and professional education landscape has experienced rapid growth and transformation in recent years. With technological advancements and an increasing demand for flexible learning options, institutions are tasked with delivering high-quality programs in a dynamic environment. As this field evolves, the need for strong, effective leadership becomes even more critical. Leaders in…
UPCEA Congratulates Members Recognized in the 2025 U.S. News & World Report Ranking of Best Online Bachelor’s Programs
Thirty of the thirty-one Top 25 Ranked Institutions are UPCEA Members WASHINGTON, D.C. (February 6, 2025) — UPCEA, the online and professional education association, is pleased to congratulate the many UPCEA members recognized in the 2025 U.S. News & World Report Best Online Programs rankings. U.S. News rankings include more than 1,790 online programs, covering…
In 1915, UPCEA’s founders built this association on a simple idea: carrying knowledge to the people. That founding purpose never had an expiration date, and it does not have one now. It is why, more than a century later, the question in front of us was never whether professional learning needs to change. It is…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
Cut the Roles, or Support the People? When generative AI began fielding most of IKEA’s customer service questions, the company faced a choice familiar to any employer navigating fast-moving technology: cut the affected roles, or retrain the people in them. IKEA retrained them. The retailer built a program that moved 8,500 customer service employees into…
As a student affairs professional, I’ve spent much of my career helping students connect what they’re learning to where it might take them. Along the way, students have taught me something: they are more open to unexpected career possibilities than we sometimes give them credit for. When I introduced students to professions or credentials they had…