Will artificial intelligence close the student success gap or widen it into a permanent caste system? That is the question higher education leaders should be asking as AI advising tools move from pilot to procurement. The temptation is to treat AI as a cost-savings lever: deploy a chatbot, deflect the tickets, claim a productivity win.…
Each spring, campuses quietly rehearse a familiar transition. The cadence shifts. Energy returns. Commencement ceremonies are scheduled, and multiple beautification processes are underway, from reenergized flower beds to window washing and clean walkways. What was dormant begins to move again. In higher education, this seasonal rhythm offers more than symbolism. It provides a useful leadership lens for…
Much is being said about the impact of Artificial Intelligence (AI) in the hands of students resulting in “too many “A”s being granted! We are seeing colleges and universities across the country cracking down on “grade inflation.” It is my long-held belief that striving to have a near-equal number of “A”s and “F”s in a…
The Chief Online Learning Officers at colleges and universities are increasingly charting the future of teaching and learning. It was three decades ago that my career in higher education took a turn. I was promoted to full Professor and given the golden opportunity of my career to lead our campus in the use of the…
Reflections from Convergence 2024: Credential Innovation in Higher Education, hosted by UPCEA and AACRAO
The running joke was that this fall’s Convergence, UPCEA’s second collaboration with thoughtful partner AACRAO, was referred to as Convergence Two: Electric Boogaloo, for the verve and excitement around bringing together another sold-out/SRO gathering of credential innovators–in the buzzy city of New Orleans, no less. And though I am fairly certain that pop-y, choreographed dancing…
According To the New UPCEA and Collegis Report, 71% of Prospective Graduate Students Prefer Fully Online Programs
Findings highlight the need for strategic outreach to address master’s degree enrollment challenges in a competitive market [Washington and Illinois] – December 16, 2024 – A new report released today by UPCEA, the online and professional education association, and Collegis Education, a higher education solutions tech-enabler, highlights the growing interest in online master’s degree programs…
Building the Future of Credentials: Explore the LER Accelerator Inventory
By the LER Accelerator coalition We are excited to share the official launch of the LER Accelerator Inventory, a comprehensive collection of resources designed to support institutions in adopting and implementing Learning and Employment Records (LERs). As members of the LER Accelerator coalition, we are proud to contribute to this valuable initiative to create a more transparent, interoperable, and…
UPCEA Welcomes New Board and Committee Members for Terms Beginning in March 2025
WASHINGTON, December 12, 2024 – UPCEA, the online and professional education association, is pleased to announce the election of new officers and new directors to serve on the UPCEA Board of Directors. Elected in November, these individuals will assume their roles at the conclusion of the 2025 UPCEA Annual Conference in Denver, Colorado on March…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
The conversation in higher education around AI has shifted. A few years ago, faculty and administrators were asking whether AI belonged on campus at all. Today, most leaders have moved past that question. Students are using AI tools, regardless of whether institutions sanction them. Employers are already factoring AI fluency into how they evaluate graduates….
“Higher ed doesn’t have a strategy problem. It has an execution problem,” says Jim Lummus, Executive Vice President at University Solutions. For Jim, that tension sits at the heart of almost every challenge facing universities today. “Universities can identify the problem. They can plan for it. But getting things done is so challenging,” he says….



