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Perspectives on Online and Professional Education
from UPCEA’s Research and Consulting Experts

Don’t Bring a Brochure to a Robot Fight: Winning Page One and the AI Overview

November 7, 2025

Imagine your bellwether program stepping into a modern search arena with a glossy tri-fold and a storied reputation, ready to battle any challenger. Across the ring rolls a robotic rival as “The Imperial March” blares over the speakers. The ref signals start; a blinding spotlight from the robot makes your program vanish from view. The…

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Owning Your Awesomeness: Professional Growth Strategies from UPCEA 2025

November 3, 2025

Introduction At the 2025 UPCEA Annual Conference, the session “Owning Your Awesomeness” reminded us that professional growth isn’t just about mastering skills—it’s about recognizing and amplifying the unique strengths we already have. For leaders and practitioners in professional and online education this means embracing both the outward image we present and the inner narratives that…

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Unique biweekly insights and news review from Ray Schroeder, Senior Fellow at UPCEA

Transitioning to the Agentic University 2026–27

November 13, 2025

Most of us in higher education are now familiar with generative AI bots, where you formulate a prompt and get a reply. Yet, we are now beginning the advancement to agentic AI, the autonomous 24-7 project manager. The dramatic enhancement in the capability of AI as it moves from bots to agents will bring about…

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Universities Teaching Wisdom Skills 2030

October 30, 2025

Two weeks ago, we examined the transformation of higher education in the next five years. Today, we look at how this transformation will shift the emphasis of our teaching. As with the prior column, this week’s thesis evolves out of the Zoom Keynote to the Rethink AI Conference, sponsored in part by the International Academy…

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Your one-stop shop for the latest Association happenings, policy updates, plus thoughts from the desk of CEO Bob Hansen.

Secretary DeVos Issues Statement on Regulatory Reform Task Force Progress Report

US DEPARTMENT OF EDUCATION — U.S. Secretary of Education Betsy DeVos today released the following statement on the Department’s Regulatory Reform Task Force’s first progress report as required by President Donald Trump’s Executive Order 13777: “The Regulatory Reform Task Force has been hard at work over the last few months cataloguing over 150 regulations and…

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Department of Education Provides Year Round Pell and Increased Flexibility for Students

US DEPARTMENT OF EDUCATION – WASHINGTON—Today, U.S. Secretary of Education Betsy DeVos announced Year Round Pell grants will be available to students beginning July 1, 2017. This policy change will ensure hundreds of thousands of college students have the resources needed to finish their coursework in a timeframe that meets their individual needs. “This decision is…

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UPCEA and Higher Education Groups Urge Congress to Continue Support for Student Aid, Research

UPCEA today co-signed a letter led by ​ACE and 32 other higher education associations to the leaders of the House and Senate budget and appropriations committees, asking them to maintain Congress’s “historic commitment” to student financial aid and scientific research as they begin work on funding the federal government for FY 2018, which begins Oct. 1. As…

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UPCEA Signs DACA Support Letter Joining HACU and Others

UPCEA today joined the Hispanic Association of Colleges and Universities and 26 other organizations to issue a letter to Secretary John Kelly of the Department of Homeland Security requesting clarification regarding protections offered under the Deferred Action for Childhood Arrivals (DACA) program. Our concern surrounds DACA holders being deported or detained and threatened with deportation…

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Musings on trends and updates from UPCEA CEO Bob Hansen.

Constructing the Future: Why Credential Innovation Needs Bold Leadership

November 21, 2025

The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about?  Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo?  And second, who is leading that innovation, and what do they need to…

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Foreword by Bob Hansen Featured in The COLO Guidebook

July 10, 2025

We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…

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Valuable insights from UPCEA's trusted corporate partners.

The Right Message at the Right Moment: How Smarter Enrollment Operations Boost Retention and Student Success

November 20, 2025

Student success starts with the right conversation. By uniting data, technology, and human connection, institutions can shift from reactive outreach to proactive engagement that strengthens trust, equity, and long-term retention. Every Student Is a Story, Not a Segment “On the other side of every data point, every phone number, every email address, there’s a person…

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AI Search in Higher Education: The Student Search Trends You Can’t Ignore

October 24, 2025

Search behavior has evolved, and so has the path to enrollment. Generative AI tools like ChatGPT, Gemini, and Google’s AI Overviews shape how people gather information, verify details, and form opinions. For higher education marketers, that means program visibility depends on showing up wherever students look for answers, not only in search results but across…

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