There’s a moment from my college days I remember more clearly than any midterm I ever took. I had stepped away from my bachelor’s degree at Penn State because I wanted to live a little. I’d grown up in the same town that I went to college and I just needed an extended reprieve, something…
Is your online and professional continuing education unit looking for ways to improve job-market outcomes for graduates and alumni? Are you exploring strategies that better align your program portfolio with the skills business and industry leaders say they need both for new hires and for upskilling current employees? Recent employer data provides a clear signal that high-demand employees are ones with verified AI skills and practical experience. A 2025…
Agentic AI is no longer merely an interactive tool we talk to; it is a colleague that acts for us. In a very active and highly competitive environment, AI has grown at breakneck speed. As with so many technologies, business and industry have moved far faster than academe to embrace the cost savings, capability expanding…
AI in Higher Ed Will Come Slowly, Until All of a Sudden! Higher education is, by nature, very slow to change. So it is with embracing Artificial Intelligence (AI). Yet, when it finally comes, the changes will come in an avalanche. In discussions with faculty and staff, I have encountered some reluctance to take AI…
The Commons: Next Generation Learning
A new study forecasts the next generation learning environment. From the creators of Virtually Inspired, a website that showcases pockets of digital learning innovation worldwide, comes “The Classroom of the Future” whitepaper. This downloadable document examines next generation learning. To reimagine education of tomorrow, we must consider new methodologies augmented with technologies that enable us…
People & Programs: NC State University Vice Provost for Continuing Education Alice Warren to Retire
Alice Warren, vice provost for continuing education at North Carolina State University, has announced that she is retiring effective October 1, 2018. Warren joined the McKimmon Center for Extension and Continuing Education at North Carolina State University in 1979. In 2008, she was appointed assistant vice chancellor and director of the division. Under Warren’s leadership…
The Commons: Ending Knowledge Discrimination
As the continuing and online education community knows all too well, in American higher education, where you learn something is more important than how well you know and can apply it. The average adult spends over 700 hours a year engaged in purposeful learning outside of the formal college curriculum. And the knowledge, skills, and…
In Memoriam: Alexander N. Charters
Alexander N. Charters (1916-2018) died in August 2018. Dr. Charters was an internationally-recognized American expert in the field of adult and continuing education. Dr. Charters was born in Verdant Valley, Alberta, Canada in 1916. He earned a B.A. in history and English from the University of British Colombia in 1938, and a Ph.D. in adult…
The tagline for Convergence, Credential Innovation in Higher Education, raises two important questions: First, what kind of credentials are we talking about? Is the scope of credentials unlimited, blue sky, or confined to incremental changes on the margins of the status quo? And second, who is leading that innovation, and what do they need to…
We are pleased to share the foreword by UPCEA CEO Bob Hansen from the newly released Chief Online Learning Officers’ Guidebook: A Framework for Strategy and Practice in Higher Education. The guidebook, now available from Routledge in paperback, hardback, and eBook formats, provides a comprehensive framework for today’s online learning leaders. Learn more and purchase…
Introduction Higher education is at a crossroads, marked by declining public trust, diminishing enrollments, substantial budget cuts, and increased scrutiny on post-college outcomes. Recent research from UPCEA underscores growing skepticism about the value of traditional degrees, driving institutions and learners alike to explore innovative educational pathways and revenue models (UPCEA, 2025). To address these challenges…
Online programs are no longer a nice-to-have. They are essential, with many schools looking to online as their primary growth lever amid market headwinds. A strong portfolio of online programs can allow institutions to grow enrollment, reach new student populations, and future-proof their offerings. But building, launching, and sustaining a successful online program operation requires…